Job Description

Our Business

Established 1997 we are one of the largest discount tobacco & alcohol retailers with 17 locations Iowa and Western Illinois. We strive to provide the lowest pricing with the best customer service in clean and inviting environment.

Overview

We are seeking motivated and enthusiastic Retail Sales Associates to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will engage with customers, assist them in finding products, and contribute to the overall success of the store through effective sales techniques and inventory management.

Responsibilities

Provide outstanding customer service by greeting and assisting customers in a friendly manner. Communicate product knowledge effectively to help customers make informed purchasing decisions. Engage in upselling techniques to enhance the customer shopping experience and increase sales. Operate the Point of Sale (POS) system accurately for transactions and returns. Cash Control, including shift drawer count and reconciliation Maintain an organized and visually appealing sales floor by stocking shelves, arranging displays, and ensuring products are readily available. Assist with inventory management, including receiving shipments, conducting stock checks, and managing product displays. Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction. Maintain cleanliness inside and outside of store Display a positive attitude and promote teamwork Exhibit professionalism in appearance and conduct

Requirements

Previous experience in retail sales or customer service is preferred. Strong communication skills with the ability to engage effectively with customers. Familiarity with retail math concepts to assist in inventory management and sales reporting. Ability to work flexible hours, including evenings and weekends as required by store operations Reliable. A proactive attitude towards upselling and promoting store promotions or events. Comfortable multi-tasking and adapt easily to change. Ability to work alone when opening or closing the store. Basic knowledge of POS systems is a plus but not mandatory; training will be provided.
Join us as a Retail Sales Associate where your passion for customer service can shine while contributing to a thriving retail environment!

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Application Question(s):

Do you have the documentation necessary for I-9 employment verification? Examples: Valid State/Government issued photo ID and Social security Card or Official Birth certificate. A passport can be used in place of the items listed? Insurance requires that you are at least 21 years of age. Do you meet this requirement? Are you available to work weekends and holidays?
Are you willing and able to work alone, including opening and closing?

Experience:

Retail Customer Service: 1 year (Preferred)
Shift availability:

Night Shift (Required) Day Shift (Required)
Work Location: In person