Restore Customer Service & Operations Associate

Peoria, IL, US, United States

Job Description

Schedule: Tuesday-Saturday, 8:30 a.m.-5:00 p.m.



About the Role


Habitat for Humanity Greater Peoria Area is seeking a motivated, hands-on team member for our ReStore. This position combines customer service, light operations, and occasional warehouse support. The ideal candidate is enthusiastic about serving others, comfortable pitching in where needed, and eager to learn the full scope of ReStore operations. This role offers opportunities for professional growth within the organization.

Key Responsibilities



Provide excellent customer service: greet donors/shoppers, answer questions, and create a welcoming environment Operate the cash register: accurately process sales, handle payments, and maintain confidentiality with customer/donor information Assist with donation intake and stocking merchandise on the sales floor Maintain store appearance: ensure sales floor, restrooms, and cashier areas are clean, organized, and safe Occasionally provide backup support to the warehouse team during large donation drop-offs, staff absences, or other peak times (may include lifting/moving items up to 50 lbs and assisting customers with loading/unloading) Work collaboratively with staff and volunteers, modeling professionalism and a positive attitude

Skills & Qualifications



Retail, warehouse, or customer service experience preferred Strong communication and interpersonal skills; able to work with diverse groups of people Basic computer and math skills Ability to stand/walk for long periods Dependable, flexible, and able to thrive in a fast-paced environment

Compensation & Benefits



Starting at $16/hour, with potential for higher pay based on experience Paid vacation and holidays Health insurance and retirement plan eligibility

About Habitat ReStore


Habitat for Humanity ReStores are nonprofit home improvement stores and donation centers that sell new and gently used furniture, appliances, home goods, and building materials. Proceeds support Habitat's mission to build homes, communities, and hope.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off
Work Location: In person

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Job Detail

  • Job Id
    JD5636579
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Peoria, IL, US, United States
  • Education
    Not mentioned