Join our dynamic team as a Restaurant Host/Host, where your vibrant personality and exceptional customer service skills will set the tone for an unforgettable dining experience. In this energetic role, you'll be the first point of contact for guests, creating a welcoming atmosphere that encourages repeat visits. Your enthusiasm and professionalism will ensure smooth seating arrangements, efficient reservations management, and seamless guest flow throughout the restaurant. This paid position offers an exciting opportunity to showcase your hospitality talents and grow within a lively, customer-focused environment.
Duties
Greet guests warmly with genuine enthusiasm, making them feel instantly at home
Manage reservations and waitlists using POS systems such as Aloha POS or Micros POS to optimize seating efficiency
Escort guests to their tables, providing menus and answering initial questions about the menu or specials
Coordinate with the kitchen and serving staff to ensure timely seating and guest satisfaction
Maintain a clean, organized host stand and waiting area that reflects our commitment to hospitality excellence
Handle guest inquiries over the phone with professional phone etiquette, providing accurate information and assistance
Support guest relations by addressing concerns promptly and courteously, ensuring a positive dining experience
Requirements
Prior experience as a host or host in a restaurant or food service environment is highly preferred
Strong communication skills with the ability to engage confidently with guests and team members
Familiarity with POS systems such as Aloha POS or Micros POS for reservations and guest management
Excellent customer service skills with a friendly, energetic demeanor
Knowledge of restaurant operations, including guest services, serving protocols, and hospitality standards
Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining professionalism
Previous hotel or guest services experience is a plus but not required
Join us in creating memorable moments for every guest! We're dedicated to fostering a lively, supportive workplace where your hospitality skills can shine. This is more than just a job -- it's an opportunity to be part of an energetic team committed to exceptional guest experiences.
Job Type: Part-time
Pay: $15.00 - $19.00 per hour
Work Location: In person
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