Job Description

Benefits:

• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Stubborn Seed is seeking individuals with a passion to join a world-class team!
The restaurant general manager will be responsible for maintaining high standards of service, managing a team of staff members, coordinating with various departments, and optimizing overall restaurant performance.
Responsibilities: * Oversee daily operations:

• Supervise all aspects of the restaurant's activities, ensuring smooth and efficient operations.
• Monitor and maintain high levels of customer service, satisfaction, and cleanliness.
• Manage reservations, seating arrangements, and customer flow to optimize occupancy and minimize waiting times.
• Team management:

• Recruit, train, and develop a team of skilled and motivated restaurant staff.
• Schedule and assign duties to ensure adequate coverage and efficient service.
• Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
• Customer service:

• Ensure the delivery of exceptional customer service by setting and maintaining high standards.
• Handle customer inquiries, concerns, and complaints promptly and professionally.
• Foster a customer-centric environment and proactively seek ways to enhance guest satisfaction.
• Financial management:

• Monitor and control operational costs, including labor, inventory, and supplies.
• Implement effective strategies to increase revenue, improve profitability, and achieve financial targets.
• Conduct regular inventory checks and collaborate with the procurement team to ensure optimal stock levels.
• Inventory and Supplier Management:

• Oversee inventory control, ordering, and stock management.
• Develop and maintain relationships with suppliers and negotiate favorable terms.
• Ensure optimal levels of food and beverage stock while minimizing waste.
• Compliance and safety:

• Uphold health, safety, and sanitation standards, following local health regulations.
• Ensure compliance with all applicable laws, regulations, and airport security protocols.
• Maintain accurate records and documentation as required by company policies and procedures.

Qualifications and Skills:

• Proven experience as a restaurant manager or in a similar leadership role.
• Strong knowledge of restaurant operations, service standards, and best practices.
• Level Two Sommelier Certification required; strong wine knowledge and ability to support wine program operations.
• Exceptional leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, with a customer-oriented approach.
• Strong organizational and multitasking abilities, with attention to detail.
• Ability to work under pressure and handle challenging situations calmly and effectively.
• Knowledge of relevant health and safety regulations and compliance requirements.
• Flexibility to work shifts, including weekends, evenings, and holidays.
• Prior experience in the airport or hospitality industry is a plus.

Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.

Skills Required