Job Description

Position Description: POSITION SUMMARY: The Resort Administrator is responsible for general administrative duties supporting resort operations and project management and coordination. This position assists with a wide range of resort functions and activities including guest and community relations, vendor set up, document review, collection and tracking of certificates of insurance, and supporting General Manager as assigned.

ESSENTIAL JOB FUNCTIONS:
Perform general daily administrative and clerical duties including timely answering of phones and emails, meeting set up including agendas and minutes, scanning and filing of documents, office supply orders, proof reading, calendar management, management of mail & shipping, and central document filing.

Review vendor contracts and agreements, and work closely with on- and off-site team members to finalize and secure signatures.

Manage collection and review of certificates of insurance for all vendors.

Assist General Manager as assigned.

Provide support and leadership for project management to include follow up on all aspects of the projects vendors, insurance, invoicing, price shopping, and more.

Assist operations team leaders with project management including researching vendors, obtaining bids, establishing and maintaining timelines.

Event set up and coordination.

Complete tasks with exceptional organization and eye for detail.

Maintain strict confidentiality.

Maintain appropriate, productive, professional relationships with resort managers, guests, vendors, and community partners.

Flexibility in work schedule availability on some weekends and holidays during operating seasons.

Act as a positive, professional role model, adhering to the companys policies and standards.

ADDITIONAL DUTIES AND RESPONSIBILITIES:
Assist and support operations departments during high volume periods.

Maintain an exceptional level of guest service in all interaction with guests, fellow employees and other department managers.

Other duties as assigned

SKILLS, KNOWLEDGE, AND ABILITIES:
Talking to others to convey information effectively.

Understanding written sentences and paragraphs in work related documents.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Actively looking for ways to help people.

Strong administrative and organizational skills.

Speak, read, write in English fluently.

Communicating effectively in writing as appropriate for the needs of the audience.

Strong computer skills required including a working knowledge of MS Office and cloud storage programs especially Word, Excel, Outlook, Powerpoint, Google Docs. Ability to learn new software programs.

Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.

Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.

Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer\'s operating system. Being able to access and switch between applications and files of interest.

Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).

Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.

EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
College degree preferred.

Valid Drivers license, good driving record and be insurable under our company policy

Minimum of four (4) years office management experience required.

Minimum of four (4) years customer service experience required.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
Must be able to sit or stand 70% and walk 30%.

Indoor 80% and outdoor 20%.

Primarily office work with regular travel outdoors for various duties in a mountain environment with variable weather conditions.

Hiking on uneven terrain to assist with employee events, review signage and assist with event set up.

Must be able to lift up to 20 lbs.

Dexterity for filing, typing, and other basic office skills.

Verbal and auditory abilities necessary for communication with others.

Hiking at altitude on occasion to review trail signage.

Skiing/Snowboarding and mountain biking a plus.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

$52,000 - $58,000