Job Description

Residential Services Coordinator

About the Role

The Residential Services Coordinator supports the Director of Residential Services by managing several assigned residential and in-home care sites. This role ensures day-to-day service delivery, supervises caregivers, maintains regulatory compliance, and provides direct care coverage when staffing needs arise. The Coordinator helps ensure each individual receives safe, meaningful, and person-centered support.

Responsibilities

Oversee daily operations for assigned residential and in-home care locations. Supervise and support staff, ensuring quality care and professionalism at all sites. Develop, update, and monitor individualized care plans for the individuals served. Ensure compliance with regulations from the Ohio Department of Developmental Disabilities (DODD), Medicaid, and internal agency standards. Assist with scheduling, staffing coverage, and filling shifts when needed to maintain ratios. Conduct regular site visits to audit documentation, medication administration, safety, and service outcomes. Communicate with families, guardians, providers, and community partners as needed. Support training and onboarding of new staff. Report directly to the Director of Residential Services and assist with organizational initiatives.

Qualifications

Experience in developmental disability services, home care, behavioral support, or long-term care. Supervisory or lead-staff experience strongly preferred. Understanding of HCBS regulations and DODD standards is highly desirable. Strong skills in communication, documentation, organization, and problem-solving. Ability to respond to staffing needs, including providing direct care when necessary. Valid driver's license and ability to travel between assigned sites.

Benefits

Salary: $50,000-$65,000

80 hours of vacation

40 hours of sick time

24 hours of personal time

Supportive and mission-driven team Opportunities for growth within the organization
Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training
Work Location: In person