Job Description

Residential Program Specialist

Who We Are

Our mission is to break the cycle of addiction and trauma for women, children and families.

Seventy years ago, Wayside Recovery, formerly The Wayside House, Inc., began with a mission to improve the quality of women's lives.

Since then, Wayside has become an expert in delivering gender-specific and trauma-informed substance use treatment and mental health services for women and their families.

Wayside Recovery provides a holistic array of substance use treatment for adult women, including outpatient and residential substance use treatment, recovery support services, adult and children's mental health therapy, long-term supportive housing, and family support services.

Our vision is that all women, children, and families achieve healing and hope for their future free from the effects of addiction and trauma.

About the position:

The Residential Program Specialist position will provide management and direct supervision to the counselor team, following 245G guidelines in a co-occurring, substance abuse treatment program that serves women.

The Residential Program Specialist Reports to the Residential Treatment Director

JOB RESPONSIBILITIES:

Duties including, but not limited to, the following:

Supervision of counseling and clinical staff, recruit, train, hire, evaluate and manage disciplinary actions as necessary. Provide coverage for these staff during illness, leaves or vacations.

Responsible for management and direction of 245G programming.

Oversee programming, schedules, day-to-day client needs and grievances.

Facilitate and coordinate client intakes with the Centralized Intake department.

Serve as the designated staff person responsible for day-to-day operations.

Ensure that counseling staff adhere to the Wayside Program Operating Procedures and statutes in accordance with Statute 245G.

Facilitate staff meetings, assist with training and education of all staff.

Provide direct services to clients when needed including assessments, treatment/aftercare planning, individual and group counseling, and monitoring/evaluating client progress.

Facilitate counseling & didactic groups, family & agency conferences as needed.

Attend Manager's meeting, collaborate/provide support to agency management.

Maintain accurate, timely and complete records, including but not limited to, documenting client assessments, treatment plans, progress notes, aftercare plans and discharge summaries.

Maintain on-going communication with referral sources, including written progress reports.

Role model behavior, which is consistent with and supportive to people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.

Complete comprehensive assessments as needed.

Be on-call as scheduled and manage on-call clinical rotation.

Facilitate educational groups as needed.

Assist in program planning, implementation, and evaluation.

Identify available resources and refer clients to appropriate community services and facilitate client access to community resources.

Serve as a liaison to and/or provide in-services to chemical dependency and other related community service agencies as directed.

Train and/or supervise interns as directed.

Participate in in-services, workshops, coursework, and other continuing education related to quality client care.

Follow all Statute 245G guidelines and ensure compliance with the clinical team.

Provide crisis intervention/evaluation as needed.

Participate in on-site clinical supervision.

Recruit, hire, perform additional duties as assigned.

Manage volunteers and said processes.

Potential to carry a caseload as needed, depending on site needs.

This position may require work at alternative Wayside sites should staffing patterns require it.

Perform additional duties as assigned.

QUALIFICATIONS

LADC or dual licensed with license in good standing.

Required minimum three years' experience providing individual and group counseling to individuals with substance use disorder.

Pass DHS background study and meet applicable requirements and regulations.

Demonstrated ability to design programs and relate effectively to women of diverse economic and cultural backgrounds.

Understanding of HIPAA, CFR 42, Client Rights and Mandated Reporting laws.

Organizational skills and excellent computer/email/software skills essential.

Microsoft Outlook/Office experience required.

Need current driver's license.

Strong attention to detail; thinking capabilities and humor are welcome.

Must be able to demonstrate an ability to be responsive in an effective manner, while maintaining a warm and supportive atmosphere.

Job Type: Full-time

Benefits:

403(b)

403(b) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Paid training

Retirement plan

Vision insurance

Student loan forgiveness through the Public Service Loan Forgiveness program

Retirement savings plan with employer match (4% match after 1 year of employment)

Schedule:

8 hour shift

Day shift

Monday to Friday

People with a criminal record are encouraged to apply.

Education:

Bachelor's (Required)

Experience:

Clinical Supervisor: 1 year (Required)

License/Certification:

LADC license (Required)

Shift availability:

Day Shift (Required)

Work Location:

This is an in-person position. Hybrid/remote work is not offered for this role.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Professional development assistance Tuition reimbursement
People with a criminal record are encouraged to apply

Work Location: In person