Job Description

Are you a compassionate and dependable leader ready to support youth and guide a dedicated team? We are seeking a mission-driven Residential Assistant Program Manager to play a key role in helping children build essential life skills in a therapeutic, supportive environment. If you're passionate about empowering others and want to be part of a supportive team, we want you on our team!

Shift:

4 days / week: Wednesday - Friday 1:00 PM - 10:00 PM, Saturday 9:00 AM - 9:00 PM



A Day in the Life

You will play a crucial role in overseeing the Youth Support Specialists and ensuring the safety and well-being of our residents. You will provide guidance, support and leadership to the team to maintain a structured and therapeutic living environment.



How This Position Contributes to our Mission



Functions as a team leader within the program and in the absence of the Program Manager. This includes modeling of appropriate intervention strategies to ensure interventions are therapeutic, supportive, and effective. Supervise, mentor, train, and develop Youth Support Specialists. Participate in evaluation of employee performance. Supervise all SCM incidents as they occur, provide debriefing, coaching, and training to Youth Support Specialists as needed to maintain optimal safety for residents and staff. Assists in treatment planning to ensure appropriate services are available to address the emotional, behavioral, spiritual, and physical needs of the client. Responsible for documenting resident progress, including any negative behaviors expressed, resident concerns, significant incidents, unusual occurrences and/or emergency events in a timely and accurate manner. Lead house shift change meeting to ensure that adequate planning is done before shift changes occur.

Residential Assistant Program Manager Skills and Qualifications

Must be at least 21 years of age High School Diploma or GED required; bachelor's degree in a human service field preferred Minimum one year experience in a child-caring facility required Experience with recovery-based treatment plans and behaviorally oriented programs preferred Valid driver's license and clear driving record required Strong leadership and supervisory skills with the ability to lead a team effectively Proficient with Microsoft Office Suite and related software Must be available for on-call duties during emergencies, as well as have the flexibility to work weekends and holidays when necessary

What You'll Receive as a Valued Member of Home of the Innocents

Comprehensive benefits package (Medical, Dental, Vision, AD&D, and Life) Generous leave time 401(k) with employer match Training and certification opportunities Professional development opportunities

Who We Are

Home of the Innocents is a 145-year-old non-profit, dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.



Home of the Innocents Impact

Total service recipients in 2024: 3,562 Campus size: 22 acres located near downtown Louisville Residential Treatment Program: Second largest in Kentucky Only dedicated emergency shelter in the city 13 different programs serving children and families, providing services such as: Therapeutic and residential treatment for youth with complex behavioral and emotional needs Emergency shelter for children in crisis Foster care and adoption support Community-based behavioral health programs Kosair for Kids Complex Care Center (KCC): Only facility in Kentucky serving medically complex young adults and children, and 1 of only 12 in the nation.

If you are passionate about fostering a mission-driven workplace and shaping a positive organizational culture, we invite you to apply!