Job Description

Oath Services is seeking a Residential Appliance Repair Technician for our client, Lake Appliance

Job Overview

Lake Appliance, a family-owned leader in appliance repair services, is seeking a skilled and customer-focused Residential Appliance Repair Technician to join its expanding team. In this role, you'll diagnose and repair a diverse array of household appliances, deliver exceptional customer service, and uphold Lake Appliance's reputation for honesty and excellence. With a supportive, family-friendly work environment and robust opportunities for professional growth, this position is perfect for motivated individuals--especially transitioning veterans--eager to advance their technical careers with a trusted name in the industry.

Key Responsibilities

Diagnose and repair residential appliances, including refrigerators, freezers, washers, dryers, ranges, cooktops, ovens, microwaves, dishwashers, and trash compactors, ensuring top-quality results. Deliver outstanding customer service, addressing client needs with enthusiasm and ensuring satisfaction on every job. Promote Lake Appliance services and products during customer visits to drive add-on sales and meet commission-based revenue goals. Achieve performance metrics, contributing to team and company success. Complete detailed Pre-Visit Reports (PVRs) for each service call using a company-provided iPad, maintaining accurate records. Participate in scheduled team meetings and training sessions to stay updated on repair techniques and brand-specific standards. Continuously enhance technical skills and knowledge through hands-on experience and professional development. Adhere to all Lake Appliance policies, procedures, and safety guidelines to maintain a safe and professional work environment.

Qualifications

Education:

High school diploma or equivalent required.

Experience:

Minimum of 1 year of hands-on appliance repair experience with brands like Whirlpool, GE, Samsung, LG, or Electrolux.

Certifications:

CFC/EPA Certification preferred (or ability to obtain within 6 months).

Technical Skills:

Strong mechanical and diagnostic abilities; proficiency with iPads for invoicing, technical research, and parts ordering.

Customer Service:

Excellent communication skills with an upbeat, customer-first approach.

Physical Requirements:

Ability to lift up to 75 lbs., bend, kneel, climb, and perform physically demanding tasks in residential settings.

Licenses:

Valid driver's license with a clean driving record for operating a company-provided vehicle.

Background:

Must pass a drug screen and background check.

Benefits

Competitive hourly wage with bonus opportunities and commission potential based on add-on sales. Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) with employer matching. Paid time off (vacation, holidays, sick leave). Company-provided vehicle, iPad, and phone to streamline work efficiency. Opportunities for professional growth, training, and career advancement in a fun, family-friendly environment.

Why Work at Lake Appliance?

Join a team that values hard work, integrity, and a positive vibe! Watch this video to see why Lake Appliance is a great place to grow your career.

Job Type: Full-time

Pay: $40,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Company truck Dental insurance Employee discount Fuel card Health insurance Life insurance On-the-job training Paid time off Paid training Professional development assistance Referral program Safety equipment provided Tools provided Vision insurance
Application Question(s):

Do you have experience repairing sealed system appliances (e.g., refrigerators, freezers)?
Experience:

Residential Appliance Repair: 1 year (Required)
License/Certification:

EPA Certification (Preferred) Driver's License (Required)
Work Location: In person