Job Description

Resident Care Director - Assisted Living & Memory Care

Location:

The Woodlands, TX

Company:

Sundale Senior Living of The Woodlands

Salary:

$85,000-$95,000

Schedule:

Full-Time | Monday-Friday with on-call rotation

Benefits:

Health Insurance, PTO, Paid Holidays, Continuing Education Reimbursement

This Is Not a Paper-Pushing Nurse Job.

This is for the person the team turns to when things go sideways.

If you're the one who fixes systems instead of waiting for them to improve... If your team knows you'll answer the hard questions and hold everyone accountable... Then this is your seat.

At Sundale, we're building a culture of

clarity, accountability, and calm under pressure

-- and we need a clinical leader who thrives in that kind of environment.

Why This Role Matters

You're the nerve center of our care operation.

Your leadership sets the tone for the entire building.

Your team needs your direction.

You'll train, coach, and hold staff to a higher standard -- without doing it all yourself.

You'll work in a community that respects structure.

We use

August Health

for EMAR/EHR and fully support proactive leaders who know how to follow through.

Who We're Looking For

We're not looking for someone to manage a schedule. We're looking for someone who:

Communicates with clarity

- even when conversations are hard.

Delegates with confidence

- and knows how to follow up.

Organizes with precision

- systems, tasks, audits, everything.

What You'll Be Doing

Lead and manage caregivers, med techs, CNAs, and overnight staff Oversee all care assessments, service plans, and med administration Maintain full compliance with

HHSC

,

HIPAA

, and

OSHA

Create and enforce structure -- staff training, communication loops, task tracking Conduct rounds, MOD coverage, family follow-ups, and incident investigations Coach team members with compassion andaccountability

What You Need to Bring

3+ years of leadership experience

in Assisted Living, Memory Care, or LTC Strong comfort with

compliance, clinical oversight

, and

family communication

Hands-on experience with

EMAR/EHR

(we use

August Health

)

LVN license preferred

Familiarity with

Texas HHSC

standards is a must

What You'll Get

$85,000-$95,000 flat salary

-- paid for your leadership and structure

Full benefits package

- Health insurance, PTO, paid holidays

Continuing education reimbursement

- keep growing A mission-driven, no-fluff leadership team that supports you without micromanaging A chance to build a care program you're proud to lead*

Apply Now

If you're ready to lead with structure, build with purpose, and care with heart -- this role is for you.

Sundale Senior Living

is where

real leaders

come to make a difference.

Apply today and bring clarity to care.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance
Application Question(s):

A family member calls you twice in one day for an update on their mother's care. You're in back-to-back meetings. What do you do?
A) Wait until you have all the information before calling back
B) Call back promptly to acknowledge and schedule a follow-up
C) Have the caregiver return the call instead

You notice med techs are not documenting consistently in the EMAR. How do you address it?
A) Retrain and verify documentation daily until compliance improves
B) Send a group text reminding everyone to tighten documentation
C) Wait for the next audit to see if the issue resolves

It's Friday afternoon, and you still have three family calls, an unfinished service plan, and a med audit pending. What's your approach?
A) Prioritize by resident impact, finish critical items, and communicate status updates
B) Leave the tasks for Monday and start fresh
C) Delegate everything to your med tech team

A potential move-in wants to come tomorrow, but their assessment and care plan aren't complete. Sales is pushing to make it happen. What do you do?
A) Approve the move-in and finish documentation later
B) Decline until all compliance steps are complete
C) Allow partial move-in with limited care services

A caregiver feels another team member isn't pulling their weight and comes to you frustrated. What do you do?
A) Listen, investigate, and meet with both staff to address the issue directly
B) Tell them to work it out on their own
C) Reassign shifts quietly to reduce tension

It's 11:00 p.m. and you get a call about a resident fall. What's your response?
A) Answer immediately, guide the team, and confirm follow-up steps
B) Wait until morning and review the report
C) Text back asking them to update the ED instead

During a state audit, you discover one service plan hasn't been updated for a resident with a change in condition. What do you do?
A) Update it quietly and move on
B) Acknowledge it, fix it immediately, and implement a review protocol
C) Wait until after the audit to make changes

License/Certification:

LVN (Required)
Work Location: In person