Job Description

Resident Care Coordinator

Location:

Arbor Village at Hillcrest

Department:

Wellness / Resident Services

Reports to:

Wellness Director

Status:

Full-Time, Exempt

About Us

At

Arbor Village at Hillcrest

, we pride ourselves on providing compassionate, high-quality care in a warm and engaging environment. Our team is dedicated to supporting residents in living fulfilling, comfortable lives while upholding our community's values of respect, integrity, and service.

Job Summary

The

Resident Care Coordinator (RCC)

ensures quality care and services for all residents while supporting and leading the care team. This role collaborates closely with department heads to promote continuity of care and compliance with resident service plans. The ideal candidate will be an organized, compassionate leader who values teamwork, clear communication, and excellence in senior care.

Key Responsibilities

Serve as a

brand and culture ambassador

for Arbor Village at Hillcrest, exemplifying our mission and values. Oversee daily, weekly, and monthly care coordination checklists. Maintain and update

Resident Assistant task lists

and ensure accurate service planning documentation. Lead and participate in service plan meetings; communicate changes effectively with residents, families, and staff. Manage and monitor

incontinence supplies, medical equipment, and home health/hospice coordination

. Support compliance through

audits, incident tracking, and reporting

. Maintain documentation and records, including budgets and staffing levels. Provide supervision, training, and evaluations for Resident Assistants and Medication Assistants. Assist with recruitment, orientation, and staff development to ensure adequate and qualified staffing levels. Promote and ensure

resident safety, confidentiality, and compliance

with all community policies and regulations. Occasionally fill in as a

Medication Assistant or Resident Assistant

, as needed.

Qualifications

High school diploma or equivalent required; additional education in healthcare, nursing, or senior living preferred. Previous experience in

supervising, training, or mentoring

staff in a senior care or healthcare setting. Experience with

medication administration

and

caregiving

in a senior living environment. Proficient in

Microsoft Office (Word, Excel, Outlook)

and care management software. Strong organizational, leadership, and communication skills. Compassion for and commitment to serving the elderly population. Must be able to speak, read, and write English proficiently.

Certifications & Requirements

Current

CPR and First Aid Certification

(or willingness to obtain).

Criminal background check

clearance.

Physical & Work Environment

Ability to lift or assist residents weighing up to 100 lbs when necessary. Regular standing, walking, bending, and occasional lifting required. Moderate noise level; fast-paced, team-oriented environment typical of senior living communities. Exposure to bloodborne pathogens may occur; proper training and equipment provided.

Why Join Arbor Village at Hillcrest?

Supportive, mission-driven team environment Opportunity to make a meaningful difference in residents' lives every day Ongoing professional development and training Competitive pay and benefits package

Ready to make a difference?

Apply today to join our dedicated care team at Arbor Village at Hillcrest and help us provide exceptional service to our residents.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid orientation Paid time off Paid training
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Ability to Commute:

Boise, ID 83705 (Required)
Ability to Relocate:

Boise, ID 83705: Relocate before starting work (Preferred)
Work Location: In person