The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
Education
High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required
Experience
1 year experience in Patient Access Required
General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
Licenses
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