Job Description

Job description StrumClub is the premier online music lesson studio. We make it easy for students to access great instructors in the comfort of their homes. We match students directly with a curated community of the best instructors on earth. Our instructors hold degrees from elite music programs, share credits with superstar artists, and are simply the best at what they do. Job Summary The role of the Remote Music School Coordinator is to support the daily operations of the school while providing outstanding student and instructor support. Reporting to the organization\xe2\x80\x99s directors, the position fields student inquiries, processes student registrations and payments, and deals with scheduling and support needs via email, phone, and text, while upholding our mission, policies, and procedures with a calm and friendly demeanor. Other administrative functions include billing, payroll, and generating reports. The coordinator will also take part in various other projects, and a background in social media, B2B sales, or marketing is a plus! SCHEDULE: This is a part-time remote position with opportunities for long-term growth and advancement. To begin, the role will consist of 4-hour afternoon shifts (~2-6PM ET), three days per week (for a total of 12 hours per week.) The expected starting schedule will be Thursdays, Fridays, and Saturdays. Schedule may differ during an initial training period. THIS IS A PERMANENTLY REMOTE ROLE AND NOT A TEMPORARY POSITION, PLEASE ONLY APPLY IF YOU ARE LOOKING FOR LONG-TERM REMOTE EMPLOYMENT. Essential Duties and Responsibilities

• Field questions and inquiries from prospective students as they arrive and help guide them through lesson registration, scheduling, and onboarding.
• Provide student and instructor support with scheduling issues, questions, and light tech issues.
• Oversee complex school schedules and calendars.
• Other special projects and support functions - B2B sales experience a plus!
• Recruit and hire instructors in collaboration with the directors.
• General social media management and marketing tasks.
• General administrative tasks and projects as needed.

Qualifications

• High School Degree or Equivalent (Required)
• Extremely personable and outgoing demeanor (Required)
• Team player comfortable dealing with multiple conversations and situations while remaining calm, collected, and friendly under pressure. (Required)
• Ability to adjust to an ever-changing environment (Required)
• General openness to new ideas (Required)
• Strong technology skills (Required)
• Excellent communication skills (Required)

Experience:

• Front Desk/Reception OR Office Administration Role: 2 years (Required)
• Music School or Similar Office or Sales Experience: 1 year (Preferred)
• Familiarity with Google applications like Calendar, Sheets, Docs (Required)
• Experience in a remote role (Preferred)
• Customer Service Experience (Preferred)
• Familiarly with CRM systems (Preferred)

For Your Consideration: We\xe2\x80\x99d love to hear about what makes you a great fit for this position and our organization in your cover letter. If you\xe2\x80\x99d like to, please also share your favorite band, artist, or album! Part Time $14/hour Job Type: Part-time Job Type: Part-time Pay: $14.00 per hour Schedule:

• Weekend availability

COVID-19 considerations:
The position is fully remote. Application Question(s):

• It\'s important to us that this position and it\'s requirements work for your life and goals. Please confirm that Thursday, Friday, and Saturday afternoons (ET) fits well for you and share why.

Education:

• High school or equivalent (Preferred)

Experience:

• administration: 2 years (Preferred)

Work Location: Remote