Job Description

SALARY COMMENSURATE WITH EXPERIENCE

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Teller experience is required for this position.

Responsible for providing teller assistance as assigned and with minimal notice at various branch locations based on staffing requirements.

Performs quality range of financial transactions, including, but not limited to, deposits, withdrawals, loan payments, cash advances, fee payments, travelers' checks, money orders, certificates and resolution of member issues. Performs Shared Branching teller transaction for guest members. Verifies and updates member information and maintenance files.

Determines membership eligibility and opens, modifies and closes accounts. Opens and closes various share sub-accounts.

Performs financial calculations related to dividends and interest for loans and investments.

Prepares and completes member payroll direct deposit forms, share and loan transfer forms, Share Draft and HELOC draft order forms, ATM and Visa Fast Check Card applications, CMO forms and Verification of Deposit (VOD) forms. Prepares and completes wire transfer forms for members.

Manages telephones within acceptable standards of service. Carries out member requests to completion or ensures referrals to appropriate department.

Actively participates in sales/referrals financial programs and services and utilizes good sales techniques and knowledge of products. Identifies member needs and interests. Develops business relationships with members and provides verbal and printed information and explains the features and benefits of appropriate products.

Processes and verifies change fund and secures funds appropriately. Maintains verification and accuracy of inventories, records and logs. Performs end of day balancing procedures and assists with verification process. Reports errors or cash outages immediately to Branch Manager.

Processes documentation, including, but not limited to, Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR), in compliance with regulatory requirements, related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Completes administrative functions, including, but not limited to filing, typing, faxing and photocopying documents. Ensures integrity and organization of records.

Develops and maintains knowledge of policies and procedures, including team based department requirements. Develops knowledge and experience with products and services and regulatory requirements. Keeps current with service updates and training, both requested and assigned. Provides instruction and operational information on routine tasks, basic teller functions, policies & procedures to trainees and new staff.

Provides administrative support to department, including but not limited to, answering phones, retrieving and opening mail, typing, data entry, preparing documents, faxing, photocopying and filing. Ensures integrity and organization of records. Must demonstrate commitment to member service, dependability and respect for other employees with regular attendance, punctuality and adherence to agreed-upon schedule of availability.

Performs all other miscellaneous duties and responsibilities.

Job Type: Full-time

Pay: $18.50 - $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching AD&D insurance Bereavement leave Credit union membership Dental insurance Dependent care reimbursement Disability insurance Employee assistance program Employee discount Flexible spending account Gym membership Health insurance Life insurance Loan assistance Paid orientation Paid time off Paid training Prescription drug insurance Referral program Vision insurance Wellness program
Application Question(s):

Able and willing to commute to different locations within Honolulu area as needed. All offers of employment are contingent upon clear results of a background check in accordance with state and federal regulations.
Education:

High school or equivalent (Required)
Experience:

Cash Handling: 1 year (Preferred) Banking: 1 year (Required)
Work Location: On the road