Job Description

Overview:

We are seeking a dedicated and detail-oriented

Rehab Tech-PT Scheduler

to join our team. This role combines patient-facing responsibilities with critical scheduling and departmental support to ensure smooth operations and exceptional care delivery.

Type of Opportunity: Full Time/FTE: 0.9 (39 hrs)

Work Schedule: Days

How you grow, learn and thrive matters here.

Educational and career development options, including tuition and certification reimbursement, scholarship opportunities Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) Shift differentials for nights and weekends Differentials for higher education, certifications and various lead roles Malpractice liability insurance Loan forgiveness through the New Mexico Higher Education Department EPIC electronic charting system



Interested in learning more?:

Interested in learning more about AAS or about our positions? Send our recruiter an email at cbland2@phs.org, or send a text/call at (505)452-7690. We look forward to hearing from you!
Qualifications:
High school diploma or equivalent required Short-term training in Medical Terminology. Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction. Prefer Proficiency in prior authorization/certification/referral process Must pass Epic trainings for rehab tech and scheduling positions Working knowledge of CPT and ICD-10 coding Pass annual competency exam for all areas of responsibility.

Responsibilities:
Deliver exceptional patient and family experiences using CARES, AIDET, and EPE tools Address and resolve complaints promptly; escalate to supervisor when needed Round with waiting patients to ensure comfort and communicate delays Assist therapists and clinicians with patient care and departmental duties Set clear expectations regarding prior authorizations, referrals, and out-of-pocket costs Coordinate invasive procedure scheduling (inpatient/outpatient) and provide non-clinical instructions Ensure prior authorizations, certifications, and referrals are secured before procedures/tests Guide patients through Release of Information (ROI) processes and ensure proper documentation Conduct confirmation and reminder calls, including directions and visit-specific instructions Respond quickly to patients in distress and assist clinical teams as directed Perform basic cleaning and upkeep of the Rehab Department Manage appointment reminders, rescheduling, and provider schedule accuracy Collaborate with clinicians and management to maximize scheduling efficiency Support new program development and participate in environmental rounding Restock supplies, maintain service logs, and monitor inventory/expiration dates Prioritize tasks effectively and escalate concerns to licensed clinicians or management

Benefits:

We're all about well-being, starting with yours.

Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.



Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses.


Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.



AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.




Maximum Offer for this position is up to: USD $21.64/Hr. Compensation Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.