Job Description

Job Detail

Job Title:

Registrar/Receptionist

Req:

2025-0980

Location:

Pavilion (attached to hospital)

Department:

Endoscopy Lab

Schedule:

0700-1100 Monday to Friday

:

PURPOSE OF JOB: Provides seamless registration/reception/scheduling services at the Endoscopy Unit of Doylestown Hospital. Pre-register/Register outpatients in a manner that will result in positive patient relations and prompt reimbursement for facility services. To act as a resource to the Nursing Department as well as other departments throughout the organization to maintain schedule flow. Liaison between internal and external customers (i.e. Internal: Directors, Managers, External: Physicians/offices, patients, families and volunteers).

ESSENTIAL FUNCTIONS:

Provides excellent customer service by obtaining accurate information in a

confidential and respectful manner. Maintains competency according to unit-specific standards.

Initiates/Complete an accurate registration.

Verify patient's insurance eligibility and benefits.

Secure and/or verify authorization for service in accordance with payer guidelines and requirements.

Enter physician orders accurately.

Identify and collect patient's financial responsibility.

Demonstrates technical skills in computer data entry, maintaining patient charts, transcribing orders filing and appropriate documentation.

g. Utilizes good communication skills with physicians/offices, nurses, patients, family members, volunteers,
and all other healthcare team members in order to achieve excellence in patient care.

Accurately registers patients in Meditech software system. Demonstrates excellent interpersonal and communication skills in all interactions with internal and external customers including patients, physicians/offices, nurses and support staff.

Actively participates in and supports departmental and organizational quality initiatives and goals.

5. Pre-register/Register patients, secure and/or verify authorization for service, enter physician orders accurately,
identify and collect patient's financial responsibility.

Job Qualifications:

V. QUALIFICATIONS:

Education: High School or GED completion.

Experience: Varies based on department and position

Keyboard and computer skills

Other Skills: Excellent interpersonal, communication and team building skills

Negotiation and Problem Solving Skills

Knowledge of medical terminology

Ability to prioritize and handle multiple tasks

Excellent communication/interpersonal skills

Ability to work productively as part of a team