The RN - Nurse Triage provides high-quality, patient-centered care through telephone triage and clinical assessment. This role is
100% hands-on
, responsible for assessing patient symptoms, determining the appropriate level of care, providing education, and ensuring timely communication with providers. The ideal candidate has strong triage, Med-Surg, and Primary Care experience, is proficient with
Epic EMR
, and thrives in an independent remote environment.
Key Responsibilities
Perform telephone triage using established protocols and sound nursing judgment.
Assess symptoms, prioritize patient needs, and determine appropriate care or follow-up.
Provide patient education, guidance, and reassurance as appropriate.
Accurately document all patient encounters in
Epic EMR
in real time.
Escalate urgent or emergent situations per clinic and organizational policies.
Communicate effectively with on-call providers, clinic teams, and patients to ensure continuity of care.
Contribute to a culture of safety, quality, and patient satisfaction within the triage team.
and remote communication systems.
Excellent assessment, critical thinking, and decision-making skills.
Strong communication, documentation, and time management abilities.
Self-motivated and comfortable working independently in a remote environment.
Preferred:
Associates
degree required; BSN preferred
Previous experience in remote triage, nurse advice lines, or outpatient/clinic settings.
Schedule & Work Environment
Evening shifts (3pm-11pm EST); hours vary based on operational needs.
100% remote position -- requires reliable internet and a secure, HIPAA-compliant workspace.
Rotating weekends and holidays
Eligible candidates will reside in one of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, New Hampshire, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington
Responsibilities
The Clinical Nurse is an engaged and credentialed member of the Professional Nursing Organization and is responsible for autonomous practice directed by the professional tenets of practitioner, leader/decision maker, scientist and transferor. The Clinical Nurse is responsible for utilizing the nursing process to provide evidence-based care and to continuously monitor and evaluate practice to ensure safe passage of patients that is in the best interest of populations served.
PractitionerUtilizes the nursing process to assess, diagnose, identify outcomes, plan, implement and evaluate an individualized plan of care.
Utilizes critical thinking and the nursing process to anticipate and recognize changes in patient status, taking action to modify the plan of care or to elevate to the care team as necessary.
Practices in accordance with the ANA Code of Ethics to advocate for patients, uphold their autonomy in decision-making, ensure informed consent and assist patients in families in expressing self-determination.
Actively seeks feedback and acts to improve performance.
Engages in the governance of practice.
Leader/Decision MakerManages interpersonal relationships for self and with others.
Mentors colleagues for the advancement of nursing practice and the profession.
Assumes authority and accountability for the nursing care of patients while appropriately delegating elements of care to others members of the care delivery team in accordance with laws, regulations and policies and procedures.
Prioritizes and organizes time to optimize patient outcomes.
ScientistActively seeks out the most current evidence and standards and applies and translates to daily practice.
Role models a culture of inquiry, developing new knowledge by contributing to research, quality improvement, and evidence-based practice at the local level.
TransferorCommunicates effectively in a variety of formats in all areas of practice.
Actively partners with others to effect change that produces positive outcomes through the exchange of knowledge.
Precepts the student nurse, nurse extern, nurse resident, experienced clinical nurse and other members of the healthcare team.
Performs other duties as required or assigned.
Qualifications
Graduate from an accredited Nursing Program required.
Bachelor of Science Degree in Nursing (BSN) preferred.
Required Licensure/Certifications
- Licensed Registered Nurse with NH eligibility - Basic Life Support (BLS) Certificate required upon hire.
Remote:
Fully Remote
Area of Interest:
Nursing
Pay Range:
$39.00/Hr. - $54.75/Hr.
FTE/Hours per pay period:
1.00 - 1.00 - 40 hrs/week
Shift:
Evening
Job ID:
35772
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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