Job Description

The opportunity
Delaware North Travel is searching for a Regional Human Resources Manager to join our Travel Hospitality Services HR team. As a Regional HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team.
This is a remote position and the candidate can reside anywhere in the US.
If you are passionate about hospitality and looking for complex, stimulating work leading high-performing teams, apply now!
On July 10, 2025, Delaware North announced its US-based Travel Hospitality Services (THS) business will be sold to Areas, a global leader in travel dining and retail. The sale is expected to be finalized in the fourth quarter of 2025. Upon completion of the sale, all THS team members will become part of the Areas. Areas will operate 369 locations in 27 airports and 12 travel plazas nationwide, with a U.S. workforce of over 6,000. Globally, Areas serves travelers in 11 countries with 2,200 points of sale and over $3 billion in annual revenue. For more information, please visit:
Pay
Minimum - Anticipated Maximum Base Salary: $68,300 - $92,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at .
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Responsible for the full-life cycle of employee relations, including conducting investigations and complaint resolution
• Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
• Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
• Develop and deliver training to new and existing team members, ensuring they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures

More about you

• Minimum of 3 years' experience as an HR Generalist and at least 2 years as an HR Manager
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus
• 3+ years of employee relations experience
• Union experience from an HR perspective required.
• Previous experience using iCIMS, Workday, or similar HRIS system
• Strong interpersonal and communication skills
• Independent problem-solving and analytical abilities

Shift details
Days
M-F
Who we are
Serving more than 11 million passengers each year, Austin-Bergstrom International Airport is one of the fastest-growing airports in the United States. Delaware North gives travelers a true taste of the town with its award-winning and locally focused dining and retail options. Popular Austin brands include Salt Lick BBQ, Tacodeli, Juiceland, JO's Coffee, Peached Tortilla, Tyler's ToyJoy, and Book People. Delaware North team members receive paid free parking, daily meal vouchers, and uniforms.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

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