Refugee Transportation Specialist
Washington, DC 20017, United States
Job Description
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This position specializes in the coordination of case travel arrangements for refugees resettling within the USCCB affiliate network. The Transportation Specialist ensures all travel bookings are accurate in USCCB\xe2\x80\x99s database and coordinates with IOM and USCCB\xe2\x80\x99s affiliate network regarding last minute travel changes. The position also provides programmatic and administrative support to USCCB\xe2\x80\x99s processing team. The position interfaces with USCCB pre-arrival staff, USCCB affiliates, national Resettlement Agencies, overseas Resettlement Support Centers, and IOM to resolve problems as necessary. The position is also responsible for supporting the programmatic and administrative functions of the Processing Operations segment. Contributes to the Bishops\xe2\x80\x99 strategic plan for the Conference. Demonstrates willingness and ability to understand, respect and contribute to the USCCB mission and to fulfill job duties in accordance with its Catholic identity.
Refugee Travel Coordination and QC
- Monitor all incoming and outgoing MiMoSA and MRIS database interface transmissions regarding transportation and resolve related problems working across MRS segments with IT and others as needed
- Coordinate arrival and follow-up data between IOM and affiliates
- Respond to emergencies and special needs
- Handle urgent issues related to arrivals including deletions/no-shows, flight changes, medical situations, etc.
- Inform IOM and/or other concerned resettlement agencies of any changes and/or case transfers
- Respond to USCCB affiliates regarding arrival inquiries
- Work with IOM daily submission list to conduct daily QC of all reported refugee travel interfaces
- Resolve all refugee travel cases that are missed through the interface, working with IOM and affiliates
Processing Operations Office Coordination and Support
- Coordinates with MRIS database liaisons, resettlement services database liaisons and IT developers as necessary; supports the Processing Operations (PO) Segment in rollout of new database
- Ability to record structured meeting notes
- Strong analytical and critical thinking skills
- Ability to work both as a part of a team and independently with high degree of accuracy and without immediate and constant supervision
- High level of enthusiasm and eagerness to learn
Other Specialized Training: (i.e. word processing, personal computer, knowledge of Catholic Church, etc.)
- Computer literacy, including use of internet resources, word processing, spreadsheet, database, presentation, Constant Contact, and other applications Excellent verbal and written communication skills
- Ability to work with external partners in a professional manner
- Demonstrated organizational and time management skills
- Meticulous attention to detail
- Responsiveness to assigned projects; clear communication regarding timelines for completion of work
- Diocesan resettlement staff\xe2\x80\x93daily
- IOM\xe2\x80\x93daily
- RPC staff\xe2\x80\x93occasionally
- RSC staff\xe2\x80\x93occasionally
Education Level: Bachelor\xe2\x80\x99s degree or equivalent related experience or combination of college level course work and related experience. Major Field/Specialty: Social Work, Business Administration, International Relations, or other appropriate field
Must live in the DC/Maryland/Virginia region
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Job Detail
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Job IdJD4255359
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWashington, DC 20017, United States
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EducationNot mentioned