Job Description

East Lansing Family Eyecare in East Lansing, MI is looking for a full-time receptionist/front office staff to join our team. We are located on 1905 Abbot Road. Our ideal candidate is friendly, attentive, reliable, and hard-working. Workdays are Monday-Friday, no weekends! We are looking for someone wanting full-time hours, this is not a part-time position. Resume and two business references required. Thank you!

Benefits

Lab coat/jacket provided, 6 paid Holidays, yearly pair of prescription glasses/or year supply of contact lenses, opportunity to earn paid-time-off.

*Employer provided healthcare is not an option at this time.

Responsibilities and Tasks

1. Excellent phone etiquette on a multi-line phone system.


2. Prioritize patient communication via email, text messaging, pharmacies, provider offices, etc.


3. Prioritize doctors' tasks within the database.


4. Handle online outgoing and incoming fax tasks.


5. Handle walk-in vendors with packages and mail.


6. Daily patient check-in process.


7. Daily patient insurance eligibility research.


8. Verify appointments set online by patients. Monitor our website for open availability.


9. Add notes in patients' charts using proper grammar.


10. Assist with end-of-day deposit report.


11. Process payments.


12. Scan patient charts into a database.


13. Help keep the waiting room and eyewear dispensary tidy.

NOTE: tasks listed are not all inclusive.

Qualifications

1. Medical receptionist/front desk experience. Optometry office experience is a plus.


2. Moderate to high computer and keyboard skills in Windows environment.


3. Customer service; works well with the public.


4. Works well with other staff. Will put the needs of the patients first. Wants to stay busy.


5. Experience with vision and medical insurance research for patient eligibility is helpful.


6. Strong in multi-tasking with ease.


7. Strong comprehension, math and problem-solving skills. Great attention to detail and well organized.


8. Accurate data entry.


9. Professional attire required.



Please apply online, we do not take applications over the phone. We look forward to reading your application. Thank you for your time and consideration of this position.



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