Job Description

Overview

We are seeking a professional and organized Receptionist/Administrative Assistant to join our team. This role is vital in ensuring smooth daily operations, providing exceptional customer service, and maintaining efficient office management. The ideal candidate will possess strong computer skills, excellent communication abilities, and experience in clerical and administrative functions. Bilingual proficiency is a plus, as well as familiarity with medical office environments. This position offers an engaging work environment where attention to detail and organizational skills are highly valued.

Responsibilities

Greet visitors and clients at the front desk with professionalism and courtesy Manage multi-line phone systems, directing calls appropriately and taking detailed messages Handle data entry, filing, and document proofreading to ensure accuracy and organization Schedule appointments. Provide customer support via phone, email, or in person, ensuring excellent service standards Maintain confidentiality of sensitive information in compliance with HIPAA Perform general clerical duties such as typing, photocopying, and organizing documents Support personal assistant duties as needed, including calendar management and travel arrangements

Requirements

Proven experience in office administration or clerical roles; prior medical receptionist experience Strong computer literacy with proficiency in Microsoft Office Suite and Google Workspace Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional phone etiquette and customer service skills; bilingual ability is preferred but not required Attention to detail for proofreading documents and managing schedules accurately Ability to handle confidential information discreetly Strong time management skills to prioritize tasks efficiently Previous experience with office management systems, filing procedures, and calendar management tools is desirable
This position is integral to maintaining a welcoming environment for our patients and their families. We her individuals who excel in communication, organization, and customer service.

Job Type: Full-time

Benefits:

401(k) Paid time off
Work Location: In person