Job Description

Join our community

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Heritage Community of Kalamazoo is hiring. When you join our team, you work with purpose, form lasting relationships with residents and staff, and make a difference for countless individuals. Here, our focus is on the person. From residents to staff, personal well-being is our top priority. Employees at every level are empowered to personally engage with each other and with individual residents to always do the right thing. We were named one of Senior Care's best places to work in 2025.

Who are we

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Since 1945, Heritage Community has built a local legacy of vibrant senior living by nurturing a passion for providing the seniors and families of West Michigan with exemplary personalized care. We are the only locally owned, non-profit senior living residence in the area. Our organization is grounded on principles of honor, community and meaningful living, and we exist to support our residents' desire to continue enjoying life fully.

What you will be doing

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The weekend receptionist provides a wide range of administrative and clerical support to management, staff, and residents, ensuring smooth operations and efficient communication within the facility. This role serves as the first point of contact for visitors and callers, delivering exceptional hospitality while maintaining a welcoming and professional environment.




Assists with maintaining and organizing all move-in and move-out documentation under the direction of the Director of Assisted Living & Memory Care. Serves as a liaison between departments, families, guests, and staff, handling confidential and non-routine information with discretion and explaining policies as needed. Answers, screens, and routes telephone calls; provides accurate information, takes detailed messages, and schedules appointments as needed.

What we offer

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We provide full and part-time employees with a variety of benefits based on their employment classification, including:


Medical, dental, vision

Vacation and sick time

403B with company match

HSA/flexible spending

Short-term disability, long-term disability

Company paid life insurance, voluntary life insurance

Tuition reimbursement/student loan repayment assistance

Employee appreciation events

Employee assistance fund

Employee referral bonuses

Employee resource network

About you

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Education:

High school diploma or equivalent. Must be at least 18 years of age.

Experience:

Proficiency with word processing, telephone systems, typing, office equipment and computer software including spreadsheets, database, and presentation software.

If you are passionate about putting people first, creating memorable moments, and accomplishing great things together, we want to hear more about you. Click apply to submit a resume.