Job Description

Description

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State of Idaho Opportunity

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Receptionist (TEMPORARY) - Admin Office

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Full-time (40 hours) - $12 - $16 per hour D.O.E.

The Idaho State Public Defender (SPD) is a newly created state agency which provides trial representation to indigent criminal defendants pursuant to Idaho Code 19-6005, 19-6009 (effective 10/1/24). The SPD is responsible for all indigent defense cases throughout the State of Idaho, including both juveniles and adults. The SPD values its employees and offers meaningful work that has a direct impact on citizens across the state.



POSITION & RESPONSIBILITIES


The primary purpose of the Receptionist is to provide front-line customer service in person and/or by telephone to refer customers to the appropriate office or staff. This position supports the Office of the State Public Defender in meeting its core goal: providing zealous, holistic representation.


This is a 5-month temporary, non-benefitted position that reports to the Operations Director for SPD functions.


Example of Duties

Serve as the first point of contact by welcoming and assisting visitors in a friendly and professional manner; Manage a multi-line phone system: answer incoming calls, route inquiries, take messages, and provide helpful information; Identify customer needs and connect them with the appropriate staff or department; Maintain accurate records and support basic office operations including data entry, filing, and document handling; Support outgoing and incoming mail distribution and other routine administrative functions; and Other duties as assigned.


MINIMUM QUALIFICATIONS

Experience answering business telephones using proper etiquette and professional communication Ability to greet and assist customers in person and by phone in a business environment Strong customer service and interpersonal skills Ability to maintain strict confidentiality while handling sensitive information

Preferred Qualifications

Experience operating a multi-line phone system Ability to access and update information using a computerized records system


PREFERRED START DATE & WORK HOURS

As soon as possible Monday - Friday, 8:00 AM - 5:00 PM (with 1 hour lunch break)


BENEFITS

This is a 5-month temporary, non-benefitted position.



LOCATION

Boise, Idaho. As Idaho's capital, Boise is a growing city of approximately 240,000 and serves as the headquarters for several major national and international corporations. Boise offers a rich variety of both cultural and recreational opportunities. Idaho's world-famous fly-fishing, biking, skiing, kayaking, and hiking are all within close proximity.



HOW TO APPLY

Qualified applicants who would like to apply for this position must submit the following: 1)cover letter, 2)resume, and 3)two references. Application materials must be submitted no later than October 31, 2025. Application materials should be submitted through the Careers with the State of Idaho website at https://statecareers.idaho.gov/, rather than being submitted directly to the agency.



For inquiries on this position or technical assistance with your application, please contact Mariette Barcinas at Mariette.Barcinas@spd.idaho.gov.



EEO/ADA/VETERAN

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.


The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.


Preference may be given to veterans who qualify under state and federal laws and regulations. *Benefits may not be applicable for temporary or seasonal positions.

* Applications will be accepted through 4:59 PM MST on the posting end date