Job Description

Customer Service Rep - Allstate Insurance Agency (Spanish-Speaking Preferred)

? Competitive Pay + Bonuses,

401(k) + Profit Sharing

? Growth Opportunity --

P&C License a Plus (Not Required)

? Family-Oriented Team | Bilingual (English/Spanish) Welcome

Join our fast-growing Allstate agency in [City, TX]! Looking for a

customer-focused CSR

to handle calls, payments, and client support. Apply today and grow with us!

Key Responsibilities:

Answer incoming calls and greet clients with professionalism Schedule appointments and route calls to licensed team members Update customer records (address, phone, email, etc.) in Allstate systems Process payments and billing inquiries (no coverage discussions unless licensed) Generate and send policy documents, ID cards, and certificates Provide administrative support to sales producers and management Record and maintain notes in agency systems (EAgent, Lead Manager) Assist with office tasks such as filing, scanning, and correspondence
Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Paid time off Retirement plan
Language:

Spanish (Required)
License/Certification:

Property and Casualty license (Preferred)
Ability to Commute:

Richardson, TX 75080 (Required)
Ability to Relocate:

Richardson, TX 75080: Relocate before starting work (Required)
Work Location: In person