The receptionist is responsible for creating a responsive interaction with the families and residents and providing the full range of administrative support to the directors.
Receptionist Job Function:
Retrieve and deliver all voice mail messages received during non-business hours.
Provides data entry support to various departments, as needed.
Serve as primary point of contact for visitors and nursing staff.
Assist with copying, filing and related administrative tasks.
Responsible for taking outgoing mail to the mailbox and distributing incoming mail to the appropriate employee mailboxes.
Responsible for ordering office supplies and maintaining a clean and organized supply cabinet.
Assisting with special projects.
Receptionist Requirements:
Adhere to dress code, appearance is neat and clean.
Complete annual education requirements.
Maintain patient confidentiality at all times.
Wear identification while on duty.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics, and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Attend regular staff meetings and in-services
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