Unhooked Recovery is seeking a friendly, organized
Front Desk / Admissions Coordinator
to support our outpatient, detox, and residential programs. This role is the first point of contact for clients, families, and referral partners.
Responsibilities include:
Answering phones and managing referrals
Scheduling intake appointments and coordinating admissions
Verifying insurance and assisting with registration paperwork
Providing excellent customer service while maintaining confidentiality
Maintaining accurate admission and referral records
Supporting a clean, welcoming front lobby
Qualifications:
High school diploma or GED required
3+ years in behavioral health or healthcare preferred
Experience with admissions, scheduling, and insurance verification preferred
Strong communication, multitasking, and organizational skills
Knowledge of HIPAA/42 CFR a plus
CPR/First Aid (or ability to obtain)
* Bilingual preferred
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