Job Description

We are seeking a highly-motivated, professional, and reliable individual to fulfill a receptionist position in a Worker' Compensation and Personal Injury law firm in Glendale, Queens Office. The goal is to eventually transition to a paralegal position in the Workers' Comp Department. Therefore, MUST be willing to learn the field and be interested in law.

Central daily responsibilities include:

Heavy volume client communication; periodic file reviews; hearing preparation; follow-up on carrier payments; evaluation of case status; follow-up on medical requests with doctor's offices; coordinating medical care and determining status of client treatment; filing of fee applications; contact with claim's adjusters; drafting of correspondence to all appropriate parties; and explanation of detailed legal issues to clients. The ability to handle heavy call volume with outstanding customer service skills is imperative in maintaining this position. The ability to set priorities and successfully manage any changes in priority is required.

The ideal candidate for this position enjoys strong client contact and communication. You must enjoy working on the phone, as that is critical your success and enjoyment at this firm.

The ideal candidate must possess the following attributes:

Ability to communicate clearly and effectively with a variety of individuals;

Strong customer service skills and excellent telephone manner;

Supreme organizational skills;

Ability to work independently and maintain accuracy in a fast-paced work environment;

Ability to multi-task and appropriately manage time and responsibilities;

Ability to maintain and coordinate numerous records and files;

Professionalism;

Ability to communicate effectively with in-office executives; and

Dependability

Fluency in Spanish is preferred. We are willing to hire and train the right individual immediately. Pay is competitive and commensurate with experience.

Job Type: Full-time

Schedule:

Monday to Friday
Work Location:

One location
Work Location: In person

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

Paid time off
Work Location: In person