Job Description

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Now Hiring: Concierge/Receptionist at Carnegie Heights - A Brightwater Senior Living Community!

Monday & Tuesday: 2:45pm - 11pm

Friday & Saturday: 6:30am - 2:45pm





Are you a

friendly, detail-oriented professional

who thrives in a

welcoming and customer-focused environment

? Do you have a passion for

creating positive experiences

for residents, guests, and team members? If so,

Carnegie Heights, a premier Brightwater Independent Living community

, is looking for a

Concierge

to join our team!


###

Why Join Us?

At Brightwater, we believe that

the first impression sets the tone for an exceptional experience

. As our

Concierge

, you will be the

face of our community

, providing a

warm, professional, and helpful presence

at the reception desk. Your role is

key in making residents and guests feel welcome, valued, and at home

.


###

What You'll Do

Staff the reception desk

, ensuring a friendly and professional presence at all times.

Greet and assist residents, guests, and team members

with warmth and efficiency.

Answer and direct phone calls

, relay messages, and assist with inquiries.

Maintain the Resident & Guest Register

, keeping records updated and organized.

Monitor and respond to security exit alarms

, ensuring resident safety.

Process payments

for dining and other community purchases.

Perform clerical duties

, including organizing office supplies and assisting with administrative tasks.

Maintain a clean, organized, and welcoming reception area

.

Assist with basic maintenance of office equipment

as needed.

Coordinate desk coverage during breaks/lunch

, ensuring continuous front desk support.

Perform other duties as assigned

, supporting community operations.


###

What We're Looking For

Experience in front desk, customer service, or concierge roles

(senior living experience preferred).

Strong communication skills

--able to interact professionally with residents, guests, and team members.

Highly organized and detail-oriented

, with the ability to multitask.

Ability to maintain confidentiality and professionalism

in all interactions.

Basic administrative and clerical skills

, including familiarity with office equipment.

Meet state or provincial health requirements

and hold required certifications.

A warm and welcoming personality

, making every resident and guest feel at home.


###

What We Offer

Competitive Pay & Benefits

Stable & Flexible Scheduling

Supportive & Team-Oriented Work Environment

Ongoing Training & Career Growth Opportunities

A Role That Truly Makes a Difference in People's Lives!

###

About Brightwater Senior Living

At Brightwater, we

redefine senior living

by offering

exceptional hospitality, healthcare, and community experiences

. Our team takes pride in ensuring

residents feel welcome, safe, and valued every day

.


###

Join Our Brightwater Family!

If you are a

dedicated and customer-focused professional

looking to

enhance the lives of seniors in a meaningful way

,

we want to hear from you!

Brightwater Senior Living is an

Equal Opportunity Employer

, committed to diversity and inclusion.

APPLY NOW!

Become part of a team that creates a warm and welcoming home for our residents!