Job Description

When you join Nall Daniels Animal Hospital, you are becoming part of a legacy of comprehensive veterinary care established in Birmingham, AL, since 1950. Our mission is simple: to treat every pet like our own and every client like family. This commitment to superior care is reflected in our 4.9-star Google rating, showing the deep trust the Birmingham community places in us. We are proud to offer everything from wellness and prevention to complex surgical procedures and urgent care. This is your opportunity to do your best work alongside five dedicated doctors and committed teammates who share your passion for exceptional medicine. We understand that to provide the best care, we must fully support our teammates. As part of a larger network dedicated to quality, we focus on helping you grow your career and achieve your professional goals. We provide clear pathways for continuous learning and advancement, whether you aim to become a credentialed technician, move into a leadership position, or deepen your clinical specialization. You will have access to mentorship and educational resources, ensuring that you always have the support needed to succeed in your role and advance your career. The quality of medicine you practice here is comprehensive and challenging. We support a wide range of services, including advanced care, sophisticated testing and diagnostics, and critical surgical procedures. We are equipped to handle urgent care cases and local emergencies, meaning you will routinely engage with complex, impactful medicine. With five veterinarians leading the charge, you will find yourself in a collaborative environment where strong teamwork is key to solving challenging cases and expanding your medical skillset every single day. Stepping outside the hospital, you discover the vibrant culture of Birmingham, Alabama. Often called the 'Magic City,' Birmingham offers a fantastic blend of Southern hospitality, rich history, and modern urban appeal. From award-winning restaurants and breweries to thriving arts and vast outdoor recreation areas, the city provides an excellent quality of life. Birmingham is a perfect place to establish roots, offering an ideal setting to balance a challenging and rewarding career with a fulfilling personal life.

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Your Impact as a Receptionist

Be the Director of First Impressions:

You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.

Ensure Seamless Care Coordination:

You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.

Advocate for Pet Health:

You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.

Embody Compassion and Empathy:

You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
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What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.*
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How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

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Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.#####

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).#####

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.#####

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.#####

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.#####

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.###

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

missionpethealth.com

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Driving the award-winning culture are the WAG values -

Work Together, Amaze, and Grow

. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.