Job Description

The role of Dispensary Associate is more customer service and success than sales. Not only are you the face of our company to our customers but you are the conduit by which new customers learn more about products available to them. It is important to be comfortable as an educator and thrive on connecting our customers with the correct products to achieve whatever recreational or wellness result they are after. It is important for the Dispensary Associate to follow SOP\xe2\x80\x99s in order maintain a compliant retail experience as well as take responsibility for the overall cleanliness and appearance of the environment. Awareness and Ownership is key...

• Records, arranges, and packages patient orders
• Maintains an organized environment and facility appearance
• Provide consistent exceptional service for new and existing customers
• Point of sale system entry
• Respond to customer requests for information in a patient and informative way
• Maintain a basic understanding of the products available within the retail location
• Be able to follow best practices established by the store for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Ability to build long term relationships with customers for referrals and repeat business

Salary $11 USD per hour

Required Skills

• A minimum of 1 years in a customer service role in a retail or hospitality environment
• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required
• Intermediate-level math skills
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Ability to stand for long periods of time
• Personal experience with cannabis

Desired Skills

• Analytical skills to assess data, facts, and figures
• Proven expertise and experience to accurately manage a register
• Experience training new hires in a previous job
• Experience as a \xe2\x80\x9ckey holder\xe2\x80\x9d in a retail environment
• Knowledge of the state\xe2\x80\x99s cannabis regulations
• 5+ years in retail

About Story Cannabis Co.

Our Story

Quality, Compassionate Care

We are an established group of professionals dedicated to providing the highest quality medicine, service, and knowledge to registered Maryland medical cannabis patients.

Cannabis and Healing

We pride ourselves in selecting the highest quality products from Maryland licensed growers and processors. Meet with our knowledgeable staff to find the best products for your medical needs.

Locations

Come see us in Waldorf & Mechanicsville, MD!

More locations coming soon.

Benefits

Our total rewards package will include the following:

• Competitive pay
• 100% Employee paid benefits including:

o Medical

o Dental

o Vision

o Short-term disability

o Long-term disability

o Life Insurance

• 9 paid holidays
• Attractive vacation and sick time package

Equal opportunity employer Story Cannabis Co. is an Equal Opportunity Employer.

Story Cannabis