Job Description

Real Estate - Office & Agent Support Specialist

Location:

Staten Island, NY (Travel to Bensonhurst, Brooklyn required)

Schedule:

Full-time, In-office

Compensation:

$47,000/year + Travel Stipend + PTO

Join RE/MAX Edge -- Where Agents Thrive

RE/MAX Edge is one of the leading real estate brokerages in Staten Island and Brooklyn, built on a culture of excellence, collaboration, and innovation. We provide our agents with the tools, support, and environment they need to succeed -- and we're looking for an Agent Experience Coordinator to help make that possible every day.

If you're highly organized, tech-savvy, and love creating great experiences for others, this is your chance to be part of a dynamic team that values growth, connection, and professionalism.

What You'll Do

Greet and assist agents and clients with warmth, professionalism, and efficiency. Support new agents through onboarding, tech setup, and access to office tools. Coordinate operations and communication between our Staten Island and Bensonhurst offices. Maintain a polished and well-stocked office environment. Schedule meetings, trainings, and company events. Assist with agent communications, data entry, and document organization. Plan and support culture-building initiatives, recognition programs, and team events. Use back-office tools and CRMs, handle data entry, answer phones, and maintain a clean and organized office environment (inside and around the office). This role may expand to include additional projects and responsibilities as the office grows.

What You'll Bring

1-3 years of experience in real estate, office administration, or customer service. Strong multitasking and organizational skills -- you thrive in a busy office. Excellent written and verbal communication abilities. A proactive, positive, and service-oriented mindset. Proficiency in Google Workspace (Docs, Sheets, Drive) or similar systems. Reliable transportation for travel between offices (travel stipend provided).

What You'll Get

$47,000 annual salary Travel stipend for inter-office commuting Paid Time Off (PTO) Opportunities for professional growth and advancement A supportive leadership team and fun, collaborative office environment

Why RE/MAX Edge?

You'll be part of a respected brokerage that believes in empowering our people -- not just our agents, but our team behind the scenes. Every day, you'll help make RE/MAX Edge a place where agents feel supported, valued, and inspired to achieve more.

If you're ready to grow your career in real estate operations and be part of something meaningful, we'd love to meet you.

Apply today at

https://apply.workable.com/team-architects/j/8258FE8C3C

and help shape the agent experience at RE/MAX Edge!

Address:

651 Willowbrook Rd, Staten Island, NY 10314

Pay: From $47,000.00 per year

Benefits:

Paid time off
Application Question(s):

Are you able to reliably commute to both our Staten Island and Bensonhurst (Brooklyn) office locations? (Travel stipend provided) This is a full-time, in person position. Are you able to work Monday thru Friday, during standard office hours? Do you have reliable transportation for travel between the offices? How many years of experience do you have in real estate, office administration, or customer service? Have you ever worked in a real estate office or brokerage environment before? Which office software systems are you most comfortable using? Describe your experience with customer or agent support (for example, greeting clients, onboarding new hires, or handling phone calls). As the office grows, this role may expand to include new responsibilities. How do you feel about taking on new projects or learning new systems? The starting compensation for this role is $47,000 per year with a travel stipend and PTO. Does this align with your compensation expectations?
Work Location: In person