Job Description

Inside Sales Agent (ISA) Your Home Sold Guaranteed Realty - Waycros Poe Team The Inside Sales Agent is responsible for converting inbound and outbound leads into qualified face-to-face appointments for the Outside Sales Agents. This role supports the team's high-volume sales model by ensuring fast follow-up, strong communication, and consistent lead nurturing. Responsibilities: o Follow up with all prospects quickly and consistently to convert leads into appointments for OSAs. o Use the team's omnipresence systems (content calendar, social media, website offers, retargeting) to nurture and engage leads. o Track daily activities, pipelines, and conversion metrics; complete required reporting and monthly reviews. o Participate in daily training, role-play clinics, and shadowing to continuously improve conversion skills. o Provide a 5-star customer experience on every call and interaction. o Work closely with the ISA Director and support the team ratio of 1 ISA for every 5 OSAs. If you want, I can also create ISA job qualifications, an ISA recruiting ad, or an ISA hiring flyer. Responsibilities: ISA Job Responsibilities: o Follow up with all incoming prospects and convert them into face-to-face appointments for OSAs. o Nurture leads using the team's omnipresence system, including content calendar, social media, SEO, website offers, and retargeting campaigns. o Maintain daily activity tracking, conversion reporting, and performance metrics as part of the required reporting system. o Participate in daily mandated training, role-play clinics, and shadowing routines to improve conversion and communication skills. o Provide a 5-star customer experience on every call and interaction. o Support the team structure by handling lead flow for up to five Outside Sales Agents. o Assist the ISA Director and leadership team by following systems that increase conversion and overall sales effectiveness. Qualifications: o Strong drive, discipline, and capacity to perform consistently at a high level, matching the ideal ISA profile. o Excellent communication and client-management skills for converting leads into appointments. o Ability to follow structured training systems, including daily mandated training, advanced courses, and role-play clinics. o Highly organized and accountable, with the ability to track metrics and complete daily/weekly reporting. o Comfortable using CRM systems, omnipresent tools, and online lead-nurture platforms (website, social media, retargeting). o Team-oriented mindset with the ability to support multiple OSAs (1 ISA per 5 OSAs). o Committed to delivering a 5-star experience and upholding the team's service standards. About Company: About Your Home Sold Guaranteed Realty Your Home Sold Guaranteed Realty isn't a traditional real estate office -- it's a high-performance, fast-growth real estate machine built on systems, speed, integrity, and one mission: deliver world-class results for every client and empower our team to succeed at the highest level. We operate with the mindset, tools, and infrastructure of a top-tier real estate enterprise, combining cutting-edge technology, elite lead-generation systems, and proven operational frameworks that keep our business scaling year after year. Behind the scenes, our team runs like a finely tuned engine -- precise, coordinated, and always leveling up. We believe in structure, accountability, and excellence, and we invest heavily in the people who help drive our mission forward. Our admin staff aren't "assistants" -- they are the backbone of the operation.

Skills Required