Job Description

RCIS provides insurance and superior services through leading agents to protect America's farmers and ranchers. It's been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it's one of the nation's largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.
We are currently looking for a Senior Field Service Representative to handle a large book of business with accounts in Indiana. Estimated windshield time is 50%. This is a work from home role with a company car provided. The ideal candidate must live in the territory. However, we may consider other locations within the region.
In this critical role you will be responsible for but not limited to:

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio.
• Develops intimate knowledge of agent's business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
• Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
• Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Provide subject matter expertise and assist in the development of SOPs as appropriate.

Basic Qualifications:

• Bachelor's Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area

OR

• Zurich Certified Insurance Apprentice, including Associates Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area

OR

• High School Diploma or equivalent with 8 or more years of experience in the insurance sales or market-facing area

AND

• Experience building and managing relationships externally and internally and meeting sales, retention and profitability goals
• Experience identifying business trends, changes in market conditions and competitor activity

Preferred Qualifications:

• Experience in Crop Insurance
• Ability to execute effective sales strategies

• Market and distribution experience in the insurance industry
• Strong understanding of insurance industry from a market and underwriting perspective
• Strong verbal and written communication skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range or this position is $85,500 - $130,000, with short-term incentive bonus eligibility set at 15%.
As an insurance company, Zurich is subject to 18 U.S. Code 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Indiana Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-LB1 #LI-ASSOCIATE

Skills Required