R-101129 Customer Experience Representative I Job in Capitol Federal

R 101129 Customer Experience Representative I

Topeka, KS, US, United States

Capitol Federal

28 Current Jobs Openings

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Job Description

Pay: $16.50 per hour

Job Type: Full-Time

Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.

We are seeking people who will go above and beyond to meet our customer's needs.

As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.

Qualities for a Customer Experience Representative:

People-First Mindset Patient Effective Problem-Solving Skills Ability to Work Under Stress Effective Listening Skills

You will receive:

Benefits are available on your first day to anyone working 20 hours or more per week! Opportunities for career growth.

What you will bring:

High school education or equivalent A minimum of one to three years of similar or related experience.
In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!

CapFed is an equal opportunity employer.

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Parental leave Referral program Vision insurance
Work Location: In person

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