WHAT IS TEKNIPLEX?
TekniPlex Healthcare leverages its world-class materials science knowledge to deliver better patient outcomes by designing and manufacturing products that allow for less invasive procedures, reduce pain, enable faster healing and safer drug delivery.
We harness the power of world-class materials scientists, a global network of application-specific engineers, and healthcare technical teams to provide today's finest materials solutions.
We work in a collaborative and consultative way with our customers to develop the ideal material solution to optimize mechanical properties and chemical composition to achieve the desired product performance. We are currently hiring a Quality Supervisor for our Madison, WI facility.
JOB SUMMARY
Ensure the highest standards in accordance with regulatory and customer requirements. Work directly with the quality assurance technicians on product evaluations during the production process. Analyzes the data from inspection reports and resolve quality problems as they are revealed through inspection procedures. Ensures that the production department has audits of the processes and parts.
DUTIES AND RESPONSIBILITIES
This job will be responsible for supervising QA technicians whose tasks range from inspection, assessment, verification/testing, and documentation of process and product quality on all goods, incoming goods, in-process used in the manufacture of our product and finished goods to the customer and acceptability thereof Included in these duties are instrument care, calibration and documentation
Responsibilities include hiring, interviewing, training, reports, scheduling
Promotes personal and product safety by:
+ Constantly accessing job requirements and addresses possible job hazards by either eliminating the hazard or through implementing a requirement for PPE or possible engineering solution
+ Audits employee behaviors to ensure compliance with safety rules and guidelines
+ Drive floor level safety compliance and implement safety initiatives
+ Participates actively on the plant-wide safety teams
+ Leads daily activities of quality area to ensure that volume, safety, and quality standards are achieved
Act in conjunction with Quality Assurance Manager, as a technical contact, on quality related issues for internal and external customers
On site assistance for Audits including, but not limited to Safety, Supplier, ISO, Internal, and External
Assist in timely response to customer complaints, including Root Cause and Corrective Action (RCCA)
Direct or Assist Corrective Action Request (CAR) process
Develop and implement Good Manufacturing Practices (GMP) and other quality process training
Drive continuous improvement and stays current with industry best practices
Aid in development and implementation of Quality System Documentation and its maintenance
Fully support and work with every department, cross function team, intra-departmental team in quality related issues
Apply root cause analysis and problem-solving techniques when addressing customer concerns
Coordinate any measure process improvements of the quality measurement systems
Coordinate and monitor quality technicians' daily activities, channeling the fulfillment of their goals
Apply Lean Manufacturing and Six Sigma principles
Generate process flow maps /diagrams, control plans and measurement system evaluations to support standard requirements
Technical assistance in audits by third party registrars/customers
Investigate and document customer non-conformances and corrective actions
Support all the activities related to the implementation and maintaining the ISO 13485 procedures and work instructions
Lead or support Validation projects for new products, Transfers, validation changes and revalidation
Support documentation review and batch release
Manage and maintain training matrix
Perform training to QA technicians and Plant staff regarding Quality system documentation
Prepares routine reports - including gathering and summarizing data (i.e. preparing manufacturing standards to be released to the production floor and C of C's for product release)
Actively participate in the continuous improvement process (CIP) by identifying and addressing opportunities to reduce cost, improve the product/ process/ documentation/ procedures and/or the overall operation and participate in CIP teams to eliminate problems, streamline operations or other areas as defined by management
Other duties as assigned
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