Job Description

The Quality Supervisor is responsible for supervising the lab technicians in the use of analytical equipment to test products at specified stages of the production process for a variety of properties such as performance, appearance, and other physical and chemical characteristics while ensuring safe, efficient, on-time production in accordance with the production schedule, Product Process Control Plan (PPCP), customer, regulatory, quality, and company requirements.

Accountability 1:

Drive SHE Excellence

Most important activities:

Promote the 20 principles of process and behavioral safety and adhere to life-saving rules Report incidents, near misses, and hazard identifications, and lead investigations onsite with appropriate conclusions and sustainable actions. Ensure workplace practices are in conformity with established guidelines (IGGN).

Accountability 2:

Supervision

Most important activities:

Lead the quality assurance technicians and manage the work load/objectives for the department.. Comply with and enforce all company and plant policies and procedures. Create, update, and maintain the lab technicians' schedule. Ensure laboratory technicians properly document and maintain time sheets, attendance records, and production paperwork. Develop training, perform employee reviews and facilitate the lab technician's qualification process. Support and lead the laboratory's SHEQ activities, meetings, and audits/inspections to ensure compliance with plant policies and procedures, along with requirements set by national agencies. Develop and enforce housekeeping standards in the Quality Assurance Laboratory. Provide a laboratory atmosphere that promotes two-way communication and a positive work environment.

Accountability 3:

Laboratory Management

Most important activities:

Responsible for on-site and all off-site laboratory facilities, equipment and budget. Ensure laboratory technicians properly organize and direct work to ensure timely completion of the process/product schedule per the Product Process Control Plan (PPCP) or other time critical requests/ Inventory Management of reagents and supplies. Responsible for analyzing lab standards, scheduling preventative maintenance and enforcing instrument calibration requirements. Represent quality as required in plant-wide meetings, MOC changes (effecting quality), and required improvement efforts. Responsible for shipping hazardous material samples. Act as the company's Chemical Hygiene Officer (CHO) to develop and maintain the Chemical Hygiene Plan (CHP) per OSHA requirements including PPE requirements and housekeeping standards.

Accountability 4:

Quality Management System

Most important activities:

Champion, enforce, and report on the ISO Quality Management System Promote, ensure, and sustain appropriate employee and management involvement in quality systems and processes. Train internal ISO auditors, plan internal audits, and lead quality management reviews. Lead new product and raw material reviews with Procurement. Investigate plant related quality incidents through use of root cause analysis and follow through on corrective and preventative actions. Create and maintain product statements, product specifications, and raw material specifications. Monitor and prepare responses related to customer complaint and inquiries. Maintain the company's product certifications to include NSF STD50, STD60, and Kosher. Track and report plant quality metrics. Track non-conforming material dispositions in the plant. Coordinate Customer Audits * And other duties as assigned