The Quality Registered Nurse is a key member of the organization's quality and performance improvement team, responsible for supporting clinical excellence, regulatory compliance, and patient safety across the organization. This role oversees the collection, analysis, and reporting of performance data, supports continuous quality improvement initiatives, and ensures adherence to accreditation standards from The Joint Commission (TJC), CMS, and other regulatory bodies. The Quality RN collaborates with leadership, staff, and providers to facilitate change, educate stakeholders, and foster a culture of safety, accountability, and continuous learning.
Hours:
1.0 FTE - 40 Hours per week
Monday through Friday day shift
Opportunity to work Hybrid after orientation period
Essential Job Functions:
Oversee and facilitate accurate data collection across the organization
Prepare, analyze, and submit data for reporting internally and externally as required
Analyze trends and identify opportunities for improvement
Communicate findings effectively to staff, leadership, and providers
Ensure ongoing compliance with local, state, and federal regulation and Joint Commission standards
Participate in survey readiness activities and support accreditation and certification process
Promote and monitor compliance with governmental and regulatory requirements
Function as a patient relations specialist and investigate and assist with resolution of grievances
Lead and manage quality improvement projects and new initiatives, including planning, implementation, tracking progress, and ensuring alignment with organizational goals
Lead and support performance improvement (PI) initiatives using established PI tools and methodologies
Coach and educate teams on best practices and improvement strategies
Present quality data and physician-specific fallout to medical staff
Engage and onboard newly identified vendors related to new quality programs
Collaborate with department managers to maintain and update quality improvement projects
Support development and implementation of the annual Infection Control Plan and QAPI
Function as a clinical resource for leadership, staff, and provider
Assist the education department in fulfilling internal and external training requirements
Educate team members on quality measures, performance improvement initiative, and regulatory expectations
Support organizational-wide educational projects throughout the year
Participate in rounding to support clinical team and identify improvement opportunities
Serve on organization committees related to quality, safety, and performance
Facilitate collaboration among departments to promote a culture of safety and accountability
Provide occasional backup support for infection prevention efforts, including monitoring, reporting, and ensuring compliance with standards
Use the organization's secure messaging platform in accordance with departmental protocols, including timely receipt and responses to communications
Knowledge, Skills, & Abilities:
Medical terminology
Electronic Medical Records (EMR) systems
Performance Improvement
Quality assurance and accreditation standards
Understanding of HIPAA regulations, patient confidentiality laws and patient rights
Effective English communication in verbal and written format
Quality work including attention to detail and accuracy
Advanced computer proficiency
Carry out organization's customer service standards
Prioritize tasks effectively through managing workload based on urgency and importance
Capacity to work independently and as part of a multidisciplinary team
Continuously learn and improve through staying up to date on job specific trends, policies and new technologies
Successfully demonstrate organization-wide performance review competencies
Qualifications:
Demonstrates eligibility for employment in the U.S.
Bachelor's degree in nursing (BSN) from an accredited nursing program required
Current RN licensure in the State of Wisconsin required
Experience collecting data in a hospital environment preferred
Must possess a cell phone that interfaces with the organization's secure messaging system
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Company paid life insurance
Free scrubs with laundry service
Free meals
PTO
401(k) retirement plan with 4% company match
Tuition reimbursement
Wellness reimbursement
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Equal Opportunity Employer:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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