Job Description

POSITION TITLE:

QI Project Coordinator- Part time, Temporary

DEPARTMENT:

Quality Improvement

REPORTS TO TITLE:

QI Director

DLSE/FLSA STATUS:

()



____Exempt/Salaried position



_X_ Nonexempt/Hourly position

SUPERVISORY RESPONSIBILITIES

(does this position have direct reports):



YES



NO

SCHEDULE:

Part Time; 20 hrs/week. Temporary position for a duration of 6 months

LOCATION:

West Sacramento, Fairfield or Napa, CA

PAY RANGE: $31.37 to $38.34 hourly

JOB SUMMARY/OVERVIEW:

Under the direction of the Quality Improvement (QI) Director, the QI Project Coordinator will work to maintain and improve the quality and performance of clinical services at CommuniCare+OLE according to the QI Plan through comprehensive and organized coordination of assigned Quality Improvement Projects.

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.

CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of

all ages and religions, and individuals who have been affected by the legal system.

YOU ARE WELCOME HERE.

The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested).

Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason.

MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING

Education:

High School Diploma required; prefer bachelor's degree or some college coursework, especially in a health-related field.



Experience/Lived Experience: Minimum three (3) year administrative experience, and Minimum three (3) year working in an Outpatient Primary Care Community Health Center setting or equivalent experience strongly preferred (required if no healthcare-specific education or degree)

Special Skills/Training: Required: strong working knowledge of Microsoft Office Suite (including Excel), experience with electronic medical records systems (preferably OCHIN Epic) Preferred: Knowledge of and experience with any or all the following: Quality Improvement Methodologies (IHI Model for Improvement, Lean, Six Sigma, etc.), Project Management training, Change Management

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1.



Maintains a deep understanding of assigned projects (e.g. PCMH, Peer Review, PQI, Patient Satisfaction, Health Awareness Campaigns, Partnership Quality Incentive Program)



2.



Collaborates effectively with the QI Team to assure project goals are progressing as planned and necessary adjustments communicated and made as needed in a timely manner



3.



Assists the QI Project Manager with the peer review and patient satisfaction reporting processes by coordinating reviews, sharing service recovery opportunities, and supporting data analysis as needed



4.



Assists the QI Manager and Quality Improvement Coordinators in conducting panel management of patients and outreach to patients who are due for a variety of screenings, appointments and immunizations



5.



Assists with the Patient Centered Medical Home renewal process, including; documentation of workflows, ensuring collaboration with key stakeholders and assisting with advancing project goals and tasks



6.



Assists the QI Director and QI Manager with a variety of short-term projects including; awareness campaigns, outreach campaigns, data validation and data entry for program compliance



7.



Assists with drafting and disseminating updates with the organization on behalf of the department through emails, newsletters and other avenues, tailoring information to different audiences and groups



8.



Assists in preparing materials for meetings, including summaries, reports, and supporting documentation



9.



Assists the QI Project Manager with the PQI Process by tracking cases, updating data, and following up on pending requests to support timely review and closure



10.



Performs other duties as assigned.