Job Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .
Position Summary
The Quality Control Training Manager provides leadership to the QC training team and manages the QC training curricula to ensure alignment with global training procedures. This role supports the transfer of new drug products within the scope of QC training and is responsible for the development, implementation, and continuous improvement of QC training processes.
Duties/Responsibilities

• Provide direct management and leadership to the QC training team, overseeing daily operations and long-term program objectives for New Product Introduction (NPI) site within the scope of QC training.
• Receive training on new methods and collaborate with the NPI team to author relevant documents (methods, SOPs, Instrument O&M) for new products.
• Develop training materials for new products and create or modify Success Factor curricula as required.
• Coordinate training schedules and collaborate with frontline managers to assess and address training needs for the team.
• Lead QC training activities to ensure the timely launch and transfer of assay methods and new products
• Own and maintain QC training curricula in Success Factor, ensuring alignment with global training documents and procedures.
• Troubleshoot training issues to support internal customers and escalate concerns as needed.
• Develop and implement a training feedback system to monitor new qualifiers and provide timely assay performance coaching.
• Represent the department during regulatory inspections, including internal and external audits.
• Assist in the design, implementation, and continuous improvement of QC training processes that are technically sound, efficient, and compliant with cGMP requirements.
• Hire, mentor and develop exceptional people. Conduct effective performance reviews with supporting documentation and identify opportunities for career growth for training associates. Immediately address performance issues through document coaching / feedback as required.
• Perform other tasks as assigned.

Reporting Relationship
Sr. Manager
Qualifications
Education

• Bachelor's degree or equivalent required, preferably in science.

Experience

• 8+ years in Quality Control, training program management, and/or pharmaceutical manufacturing.
• 0-2+ years of leadership experience preferred.
• Experience with training systems (e.g., Success Factor) and curriculum development.
• Strong working knowledge of cGMP regulations and Regulatory Agency requirements applicable to biologics and cell therapy manufacturing.
• Demonstrated experience building and leading exceptional teams.
• Ability to apply Lean, Six Sigma and Risk Management concepts and tools.
• Experience of LIMS, ELN and laboratory data analysis systems preferred.

Knowledge, Skills, and Abilities

• Demonstrated technical writing skills and scientific problem-solving skills.
• Advanced ability to work in a fast-paced team environment, meet deadlines, and prioritize work from multiple projects.
• Proactive, creative and analytic approach to continuous improvement in delivering QC services and identifying new opportunities.
• Ability to represent the interest of the group on cross-function teams.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview: Bothell - WA - US: $102,170 - $123,806
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science(TM) ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:
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Skills Required