Job Description

Job Title: Electronics Quality Control Technician

=====================================================

Location: FREDERICK, MD, 21702

----------------------------------


###

Job Summary:

Responsible for checking electronic devices for quality control/assurance and verifying sales lists to ensure accuracy in sales listings.


###

Duties and Responsibilities:

Troubleshoot, diagnose, and verify quality of refurbished electronic equipment. Perform routine audits on departments, reports, and equipment. Demonstrate understanding of service policies and procedures. Perform quality checks on a range of ITAD equipment. Refurbish and repair equipment as needed. Accurately document and keep detailed records of all work-related activities. Provide support as requested by the manager. Stay abreast of changes in IT equipment technology.
###

Qualifications:

2+ years of hands-on experience performing device testing and electronics repair. Broad experience with general IT devices, test equipment, and hand tools. Excellent organizational skills and ability to work with limited supervision. Ability to communicate effectively with various levels of employees and customers. Proficiency with computers and software.
###

Education/Experience:

2+ years of hands-on experience performing IT device testing and electronics repair.


###

Knowledge, Skills, and Other Abilities:

Knowledge of warehouse operations and protocol. Ability to understand verbal and written instructions. Ability to provide excellent customer service. Knowledge of Cosmetic grading of devices, and R2v3 rec codes is preferred. Understanding of MDM systems and other types of locks on devices is preferred. (BIOS, Intune, iCloud, etc.)
###

Physical Demands:

The employee must regularly lift and/or move up to 55 pounds.


###

Work Environment:

The employee will be located in a warehouse environment.