Job Description

Quality Control Supervisor

Location: Greensboro. NC

Reports to: Director of QEHS

Department: Quality

WHO WE ARE

Sunlight Group Energy Storage Systems is a world-leading technology company and provider of innovative industrial and off-road energy storage solutions with 30+ years of experience. We specialize in the development and production of lead-acid and lithium-ion batteries for industrial mobility, leisure mobility, and ESS applications. The Sunlight and Triathlon businesses in the Americas are on a journey to achieve $1bm of revenues in the next few years across Industrial Mobility and Energy Storage Systems. These products are manufactured and assembled in Sunlight's state-of-the-art facilities in Greece, Italy, Germany, Israel, and the USA and distributed in more than 115 countries.

Quality Control Supervisor

As a Quality Control Supervisor, you will play a pivotal role in promoting a culture of quality and compliance at Sunlight Batteries USA. Your responsibilities will encompass a wide range of Quality Control functions, making you an essential bridge between management and staff. You will be instrumental in keeping Sunlight Batteries USA compliant with all Sunlight Batteries USA requirements and assisting in the implementation of Quality Control policies and procedures. Your role will involve providing guidance on various quality matters, such as quality specifications, vendor claims and audits, and customer claims. You'll be responsible for fostering a positive safe workplace culture and ensuring all employees are properly trained. Additionally, you will collaborate with other departments to address quality needs and maintain accurate quality records through SAP. This position will require you to be adept at critical thinking, communication, and follow-through, with exceptional attention to detail-oriented projects.

Key activities and responsibilities of this role include:

Provide day-to-day support to the Director of QEHS Provide support for all quality communications across the plant Act as the first point of contact for all quality concerns Own and regularly monitor customer claims program + Respond to all customer warranty claims through investigations and communication with customer service
Own and regularly monitor vendor claims and supplier audit program + Communicate with all strategic supplies for improvement and implementation of additional controls and corrective actions when required
Own and regularly monitor scrap program + Ensure scrap is properly controlled and reported
Own and regularly monitor all quality non-conformances found Prepare and produce daily/weekly/monthly reports for operations and the Director of QEHS Help improve, implement, and coordinate with the Director of QEHS on various other quality projects/programs Facilitate quality investigations for non-conformances and collaboratively perform root cause analyses with the assistance of other departments and develop preventative/corrective actions Maintain all quality records Perform all administrative duties required like timecard approvals, reporting, paperwork, etc. Become a critical employee to Sunlight Batteries USA Lithium-Ion operations Work with all departments at the plant to continuously develop the quality department and work culture Participate in the maintenance of all ISO documentation by updating quality control guidelines as necessary Train and mentor employees to reinforce safety guidelines and foster a safe workplace culture

Job Requirements:

Bachelor's degree At least 5 years of experience in a similar position Demonstrated knowledge of quality practices and principles Root cause analysis, 5-why, D8 and CAPA management experience Lean manufacturing certification, ASQ, CMQ, CQIA certification (preferred, or willingness to acquire) Strong MS Office experience (excel, word, etc.) SAP experience Auditing experience ISO experience ISO 9001 Lead Auditor (preferred, or willingness to acquire) Strong team player with the ability to work across multiple functions and disciplines and adapt to an evolving work environment Effective verbal and written communication skills

Benefits:

Competitive PTO Policy 401K match up to 6% HSA contributions for employees and families * Progressive Paternity and Maternity leave