Quality Assurance Representative
Granite City, IL, United States
Job Description
Searching for a Quality Assurance (QA) Representative for the northcentral/northwestern US regions and possibly Mexico. The QA Rep will be responsible for customer support and communications including investigating and resolving customer claims; internal quality issues and part evaluations; and assisting with purchasing and production.
- Providing metallurgical/technical service to our customers and act as the liaison between the Company and the customer
- Investigating customer complaints and/or rejections to determine the root cause and develop corrective actions
- Providing technical support to sales, operations, resource planning, and purchasing
- Conducting new part investigations and works with other departments to complete the contract review process required to successfully launch new business.
- Other duties as assigned.
- Technical degree and/or experience in steel manufacturing.
- Quality Management System experience.
- Internal and external audit experience.
- Proficient in quality tools, mathematics, and statistics.
- Skilled in problem solving and developing robust preventive actions.
- Some overnight travel may be required, depending on customer base being supplied.
- Bi-lingual in Spanish is a plus
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Job Detail
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Job IdJD4288189
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGranite City, IL, United States
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EducationNot mentioned