Job Description

Description & Requirements

We are looking for a skilled

QA

Test Manager

to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality.

This is a fully remote position with 10% travel.


Why Maximus?


- Competitive Compensation - Quarterly bonuses based on performance included!


- ? Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.


- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.


- ? Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.


- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).


- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.


- Tuition Reimbursement - Invest in your ongoing education and development.


- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.


- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.


- Professional Development Opportunities- Participate in training programs, workshops, and conferences.


Essential Duties and Responsibilities:

Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations. Participate in the business requirements reviews and anomaly reporting and tracking through closure. Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins. Provide guidance and training on the requirements elicitation process to the test team. Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s). Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes. Work with the PM to plan and prioritize release scope. Provide guidance and training on the requirements management and test preparation process to the test team. Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes. Accountable for the adherence to change management procedures for the test scenarios. Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other. Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage. Accountable to ensure that the test team is using MMS practices and tools. Accountable for a thorough initial review of test cases prior to project stakeholder review. Work with the project team to clarify use cases and/or requirements and acceptance criteria. Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure. Accountable for thorough test readiness reviews. Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s) Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes. Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements. Accountable for completed anomalies.

- Work with the project team to prepare data sets and pre- requisites for the test cases. Accountable for on time data prep and complete pre-requisites.

Accountable for completed test readiness reviews and completed action items. Assign test tasks and execute assigned test cases and log issues and defects. Provide test status and escalate issues to management. Accountable for complete, detailed, and accurate JIRAs. Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s). Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority. Accountable for test Team participation with Production Support. Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s). Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities. Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams. Accountable for proactive risk and issue identification, communication and tracking. Provide guidance and training for risk management, communication and issue tracking to the test team(s). Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate. Accountable for accurate estimates and actual hours based on the project procedures. Accountable for team updates to JIRAs. Responsible for accurate requirements traceability throughout the release cycle. Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability. Accountable for team compliance to the MAXIMUS standards and procedures. Responsible for adhering to established safety standards. Must be able to remain in a stationary position for an extended period of time. Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. Work is constantly performed in an office environment. Perform other duties as necessary and assigned. Lead, mentor, and grow a team of software testers and QA engineers. Allocate resources effectively across projects and manage workload distribution. Foster a culture of continuous improvement and collaboration. Define and implement comprehensive test plans, test cases, and automation frameworks. Oversee manual and automated testing processes to ensure coverage and efficiency. Develop and enforce QA standards, best practices, documentation and metrics. Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle
Minimum Requirements


Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. Manages activities of two or more sections or departments. Exercises supervision in terms of costs, methods, and staffing. In some instances this manager may have subordinate supervisors and/or managers.

- Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives.

Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements. Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship. Establishes operational objectives and work plans and delegates assignments to subordinates. Senior management reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

Program Specific Requirements:


- 5+ years of experience in software testing/QA, with at least 3 years in a leadership role -

Required

- Strong knowledge of testing methodologies (unit, integration, system, regression, performance) -

Required

- Hands-on experience with automation tools (JMeter and others) -

Required

- Familiarity with CI/CD pipelines and DevOps practices -

Required

- Expertise in Jira, Xray and Jama -

Required

- Experience with cloud-based applications and microservices architecture. -

Required

- Knowledge of Agile/Scrum methodologies. -

Required

- Ability to manage multiple projects simultaneously in a fast-paced environment -

Required

#HumanServices #LI-Remote


EEO Statement




Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


Pay Transparency




Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at

applicantaccom@maximus.com

.