Job Description

Mission Escape Games is West Hartford\'s Premier Escape Games entertainment provider. Established in February 2014 in New York City, Mission Escape Games paved the way in creating some of the most immersive escape room experiences in the Nation. Our organization is looking for top-tier candidates to build a team in our West Hartford, CT location who love to work in a cooperative and collaborative environment. We are a fun and friendly establishment! We are looking for upbeat personalities who are excited to work and show customers a fun time. If you love to provide exceptional customer service, are a Great Storyteller (Definitely a plus), and build memories that last a lifetime, then look no further and apply with Mission Escape Games in West Hartford today! Provide us with your most current resume to start your application process today! Incomplete Job Applications will not be reviewed unfortunately, so please make sure to complete all the steps. Please send all resumes via email and include any applicable references and cover letter. Unfortunately due to the influx of applications you will only be contacted once your application has been screened thoroughly by our staff members. Please be patient with us as we continue to review all of the candidates. Competencies & Responsibilities: Provide an exceptional experience for all customers. Monitor all games effectively. Greet guests sincerely - past, present and future. Effectively complete the check-in/out process. Manage the booking process, online, via phone, and in-person. Perform game introductions, and provide post-game briefings. Maintain ongoing facility cleanliness to ensure a clean and inviting environment for guests. Understand all game progressions and be able to successfully reset games in a timely manner. Be able to repair/replace game items when necessary. Must be flexible in scheduling and available late afternoons, nights, weekends and on short notice. Ability to work independently but also work well with a team. Possess great listening skills. Cleaning rooms, lobby, bathrooms, etc.. Mission Escape games is looking for the exemplary candidate as someone who can work well with fellow team members and ultimately provide a memorable experience for all of our customers. If you\'ve played escape rooms before and have a great understanding of the process we encourage you to apply. Current Shift Openings:
Monday - Sunday

• Opening Shift (5-7 Hours a shift) - Monday - Saturday: 11:30AM - 6PM ( Can change depending on reservations) * Earliest clock out 5:30PM / Latest clock out 6:30PM * Can explain more over interview - Sunday: 10AM - 4:30PM (Can change depending on reservations) * Earliest clock out 4PM / Latest clock out 5PM *Can explain more over interview
• Closing Shift (5-7 Hours a shift) - Monday - Saturday 5:30PM - 12 PM (Can change depending on reservations) * Earliest clock out 10:30PM / Latest clock out 12AM *Can explain more over interview - Sunday 4PM - 10:30PM (Can change depending on reservations) * Earliest clock out 9PM / Latest clock out 10:30PM *Can explain more over interview

$14.00 /hour **We do not have positions for anyone who is only looking for 2- 3 hours Job Type: Part-time Position Type: Part-Time with opportunities for advancement. We look forward to having you as part of our amazing staff at Mission Escape Games. Best of luck! Job Type: Part-time Pay: $14.00 per hour Benefits:

• 401(k)

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location