Job Description

Position Description:

Job Title:

Leasing Specialist

About us:

Summerfield Property Management (SPM) is a growing property management firm dedicated to providing exceptional living experiences for our residents. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand our reach, we are seeking talented individuals to join our team and help us maintain the highest standards of quality and service.

Key Responsibilities:

As a Leasing Specialist at SPM, you will be responsible for:

Conduct all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.



Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).



Immediately record all telephone and in-person visits on appropriate reports.



Files own guest cards and maintain according to established procedures.



Inspect models and available market ready units, communicate related service needs to Community Manager.



Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.



Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.



Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Director for approval. Follow up with applicant regarding status.



Ensure apartment is ready for resident to move-in on agreed date.



Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.



Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.



Assist in monitoring renewals. Distribute and follow-up on renewal notices.



Monitor advertising effectiveness. Gather information about market competition in the area and file.



Represent the company in a professional manner at all the times.

Qualifications:

To be successful in this role, you should have:

2 years in customer service preferred



Weekend availability is required.



Bi-Lingual Peferred but not required.



Must have basic computer knowledge. Microsoft Office Suite, Yardi, AvidXchange, Net Vendor, Rent Caf preferred.



Demonstrate strong oral and written communication skills as well as a willingness to contribute to the team.



Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.



Pre-employment drug test and background check required.



Must have valid drivers license and automobile insurance.

Benefits:

We offer a competitive salary and the following benefits package:



Health Insurance



Vision Insurance



Dental Insurance



Paid Time Off



Health Savings Account



Basic Life/Volunteer Life



Long Term/Short Term Disability



Promotion Opportunities



Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!



SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!