Job Description

Overview

Join our dynamic property management team as a Property Management Assistant, where you'll play a vital role in supporting the daily operations of residential and commercial properties. This energetic position offers an exciting opportunity to work closely with property managers, tenants, vendors, and legal professionals to ensure smooth property functioning, compliance with housing regulations, and exceptional customer service. If you thrive in a fast-paced environment and are passionate about real estate and community building, this role is perfect for you!

Responsibilities

Assist with lease administration, including property leasing processes, tenant screening, and move-in/move-out procedures Support property maintenance coordination by scheduling repairs, tracking work orders, and liaising with maintenance teams Manage data entry and filing of legal documents, contracts, and property records using Appfolio software system Ensure compliance with Fair Housing regulations, Section 8 guidelines, and landlord-tenant law through diligent recordkeeping and communication Handle customer service inquiries via phone and email with professionalism and empathy; resolve tenant concerns promptly Support rent collection efforts, including processing payments, upselling additional services or amenities, and maintaining accurate financial records Assist in conflict management by mediating tenant disputes and coordinating resolution strategies in accordance with legal standards

Skills

Knowledge of Section 8 housing programs, and Fair Housing regulations Computer experience using excel Demonstrated customer service skills with effective phone etiquette and relationship management abilities Familiarity with property maintenance procedures, facilities management practices, and data entry accuracy Managing conflicts professionally; adept at filing legal documents and maintaining organized records Office experience combined with strong administrative skills such as filing, data entry, and document management
This role offers a rewarding environment where your organizational skills and passion for real estate will make a tangible difference in tenants' lives. We are committed to fostering an inclusive workplace that values your growth while providing the tools needed for success.

Job Types: Part-time, Contract, Temporary, Internship

Pay: $20.00 - $25.00 per hour

Expected hours: 20 per week

Benefits:

Flexible schedule
Work Location: Hybrid remote in Winston-Salem, NC 27103