Job Description

TITLE Property Compliance Palms On Lamar

DESCRIPTION

ABOUT THE ORGANIZATION

Rainey Property Management (Rainey) offers best-in-class management services and operation of apartment communities. Rainey provides owners of multi-family communities with a full suite of property management solutions tailored to the unique needs of each community. Our team prides itself on consistently providing a high level of service to the owners and residents of the communities we manage.

Our team possesses 150+ years combined experience leading nationally recognized multifamily property management organizations. Our team members leverage in-depth market research, proven business practices, and local knowledge to create value and maximize returns for our investors, partners, and clients.

At Rainey we believe that all people deserve access to safe, decent, sanitary and affordable housing regardless of income or background. By employing a hands-on approach to property management, we create healthy and happy communities for our residents while delivering efficient operating results. We firmly believe that it is possible to create value and community at the same time, and we aim to do so with the highest level of customer service.

Benefits and Pay of Property Compliance :

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary.

- Medical, Dental, Vision, short/long term disability
- Up to 3 weeks time off at hire
- 401K match up to 5% after 90 days with immediate vesting
- 10 paid holidays

Property Compliance



Property Compliance Reports to: Property Manager, Senior Property Manager, Area Manager, and/or Regional Manager

SUMMARY: Property compliance supervises a team of leasing consultants to ensure maximum occupancy of rental units at all times and high renewal rate. Oversees completion of all necessary paperwork and ensures proper customer service. Assisting the manager in coordinating people, activities, and available resources to maximize the successful operation of the property. Assist the manager in ensuring the operations of the property complies with the policies and procedures, Fair Housing and other applicable laws and regulations governing our operations.

Property Compliance DUTIES, SKILLS AND RESPONSIBILITIES:

Supervise recertifications.

Knowledge and ability to process program applications from waitlist to move in.

Ability to complete all application/recertification processes required through program requirements applicable to the property.

Host/Attend regular community team meetings to communicate goals, progress toward goals and expectations and identifies actions to achieve objectives.

Accurate and on-time submission of all reports.

Adhere to all federal, state, and local employment law as well as and all processes, policies, and procedures.

Ensure compliance with all Affordable Programs regulations and/or other federal, state, and local requirements applicable to property.

Strong skills in YARDI/OneSite, EIV and TRACS program are essential.

Maintain proper records for all applicable programs to site.

Must be able to read, write and communicate effectively.

Ability to interact professionally with residents, vendors, contractors, and clients.

Mathematical skills are required.

Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel, and PowerPoint) to complete required reports and employment documents.

Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Physically walks and inspects property as required by city and or affordable program regulations and/or requirement.

Attend on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics.

Maintain required logs.

Adhere to policy and procedure changes.

Identifies existing and potential barriers to the successful accomplishment of property and share with supervisor.

Takes a hands-on approach to any necessary duties to ensure the job is completed.

Strives to meet resident needs and create win/win situations.

Follows through on resident problems to satisfactory resolution and communicate problems to supervisor.

Maintains an awareness of training resources available and adhere to training requirements.

Upholds high standards of honesty for self and team members.

Maintains relationships with residents, associates, and vendors on a professional level always.

Performs other related duties as assigned by management.

Property Compliance QUALIFICATIONS:

Knowledge and 1 to 2 years of experience in multi-family property management, affordable and/or sales experience.

Ability to clearly and effectively communicate both verbally and in writing.

Always have a positive attitude and keep a solution-based and customer-focused mindset.

Proven employment history of property management, sales, marketing, and customer service background sufficient to manage the day to day operations, preferred.

Maintain high legal/ethical standards in all work-related decisions.

Take pride in quality of work and attention to detail.

Professional in-person and phone presence and etiquette.

Capacity to work with little supervision using effective time management and organizational skills.

Complete tasks and projects within deadlines.

Partner with team to resolve issues and highlight opportunities.

Capable of working in a team environment and maintaining effective and respectful working relationships with fellow employees, suppliers, and vendors.

Property Compliance may be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.

Follow the Company\xe2\x80\x99s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential.

DEGREES/CERTIFICATIONS/ASSOCATION MEMBERSHIPS/TRAINING:
\xc2\xa7 National Apartment Leasing Professional (NALP) preferred.
\xc2\xa7 Fair Housing Training and LIHTC training preferred
\xc2\xa7 Uniform Physical Condition Standards (UPCS)/REAC Inspection preferred.
\xc2\xa7 Electronic Income Verification (EIV) system preferred.
\xc2\xa7 Knowledge of HUD Subsidy Programs.

OTHER ASPECTS:

Must have flexibility to work at other properties, as required by management team.

Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.

Follow the Company\xe2\x80\x99s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential. You are expected to respect and maintain the confidentiality of medical information of other employees.

Adhere to the highest legal and ethical standards/practices.

Practice proper safety techniques in accordance with the Company and Community procedures.

Ensure accuracy of time clock punches and approve timecard at the end of each pay period.

May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Walk, site, use hands, talk, and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus and be able to view computer screens, mobile devices and other electronic equipment for extended period of time where visual strain may result.

Must be able to physically access all exterior and interior parts of the property, including common areas and amenities.

Must be able to push, pull, lift, carry or maneuver weights up to twenty (20) pounds independently.

Travel within and outside of assigned geographical area. Will be required to conduct and attend training programs, business meetings, etc. May require airline travel, out of town and/or overnight trips.

Must have reliable transportation.

Will be periodically called upon to work outside of normal working hours including, but not limited to every weekend and holidays.

Must handle stressful, urgent, novel, and diverse work problems daily.

Bilingual / Spanish is a plus, but not required

Emotional stability and personal maturity are important attributes in this position.

The noise level in the work environment is usually moderate.

Will have frequent exposure to outdoor environment where temperature, weather (heat, cold, damp, rain, etc.) odors and/or landscape may be unpleasant and/or hazardous when touring and/or walking the community.

Work Conditions & Environment

The Property Compliance position involves extensive sitting for long periods of times in front of a computer, stooping, kneeling, moderate stress, light lifting and carrying. The primary location is inside but may include work done outside and could include work around traffic areas, slippery or uneven walk areas, and exposure to dust, insects, animals, weather, humidity, and the public.

PM22

POSITION REQUIREMENTS

FULL-TIME/PART-TIME

Full-Time

HIRING MANAGER(S)

OPEN DATE

5/10/2023

EXEMPT/NON-EXEMPT

Non-Exempt

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

PI227975116

Rainey Property Management