Job Description

Scheduling Technician

GO TO THE FRONT OF THE LINE! Beyond just your resume. Cut and paste this link into your browser and complete a Pre-Recorded Video Interview. Tell us all about yourself and why you're a fit for this job.

https://clrco.com/35s9VX5V3X


The role of a

Scheduling Assistant

is to ensure the success of every customer's experience with our company. Although they will not be physically performing the work, they will be customer's liaison during the production process to ensure that the customer is receiving the proper expectations and care. If you consider yourself humble and hungry, we welcome you to apply!

What you'll be doing:

Receiving new sold jobs from the Outside Sales team across all locations Convert sold jobs and confirm all details and documents have been collected and input into the CRM platform Contact each customer to facilitate initial invoice to collect a 50% deposit for each job Manage scheduling the projects at the earliest available opening on the production calendar. Assign appropriate team members from the sales and operations team to each job within central CRM platform Inform customers of timeline and expectations for the jobs and connecting them to the assigned Operations Manager

Requirements:

Prior Experience scheduling work or appointments. Proficient in mathematical calculations. Consider yourself to be meticulously detail oriented Have excellent customer service skills and authentically enjoy serving others Are highly self-motivated to complete tasks in a timely manner Have geographical knowledge of service areas or map reading skills Are proficient in technology platforms Are able to manage and execute multiple tasks at the same time Have strong verbal and written communication skills

Perks/Benefits

:


Great company culture! Health Benefits Paid Time Off & Holidays Growth opportunities

Concrete Driveway Co

is built on one thing:

SERVICE

. We

SERVE

homeowners across the US with their residential concrete products. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question who to call.