Job Description

Rose's Reelz

Project Manager - Production Operations

This role includes end-to-end production and delivery operations for video production and social media content projects, from client intake through final delivery. End-to-end means translating each client's vision, expectations, and non-negotiables into clear documentation, checklists, and timelines that define the standard outcome for that account and keep every department aligned. You assign the right videographers and editors, build shot lists and schedules, and ensure assets move from shoot to edit to quality control on time. You enforce the client-specific quality checklist at every stage, so the final delivery matches the brand, message, and expected outcome that was agreed to during intake. This role exists within our organization to control execution, eliminate delays, and deliver client content on time, to standard, and within scope.

Pay Type

This is a salaried role with performance-based bonuses.

The Person (YOU)

You operate with urgency, confidence, and high standards. You take ownership of outcomes, make clear decisions, and hold yourself and others accountable for execution. You are focused on results and deadline-driven, and you lead by example during high pressure periods. You maintain momentum, keep priorities clear, and ensure work moves forward without losing quality. In this role, your goal is to own end-to-end production operations for video and social media content projects from client intake through final delivery. You translate client vision and expectations into clear standards, timelines, and documentation that teams can execute without ambiguity. You will be responsible for driving projects from intake to shoot to edit to QA to delivery. This includes assigning the right videographers and editors, building shot lists and schedules, enforcing client specific quality standards, keeping clients informed, and releasing content only when it meets the agreed outcome.
As this is a newly introduced role supporting our next stage of growth, your objective is to streamline and standardize the production process end-to-end. You ensure quality, deadlines, and delivery consistency scale with the business, so our clients continue to receive reliable, exceptional content as our volume continues to increase.

Join Rose's Reelz and help real estate and home service brands use high-quality video and social media content to stand out, build trust, and convert attention into booked business. We believe the brands that win online are the ones that deliver consistent, professional content that communicates the right message and drives clear action, not just views. Our mission is to be a reliable media partner that protects the client outcome through disciplined execution, on time delivery, and repeatable standards as we continue to scale.

The Role

This role is best suited for someone who executes quickly, follows through consistently, and enforces deadlines with professionalism. You make sound decisions, take ownership of outcomes, and operate independently without requiring constant oversight, with a clear bias toward delivery and execution. This role is not a fit for candidates who avoid accountability conversations, require step-by-step direction, or tend to overanalyze at the expense of timelines. It is also not intended for someone seeking a hands-on editing role rather than leading the end-to-end production process.

Responsibilities:

Take ownership of client accounts immediately after sale by leading intake, clarifying goals and expectations, and converting client vision into documented standards, timelines, and non-negotiables. Develop and maintain client specific QA checklists, shot lists, creative boards, and execution documentation that define the expected outcome and guide all teams toward consistent delivery. Assign videographers and editors based on skill alignment, performance history, and project requirements, and coordinate shoot schedules with clear dates, times, and coverage expectations. Ensure shoots occur as planned and that content is captured, uploaded, and transferred to editors on time, maintaining momentum even when unexpected issues arise. Enforce quality standards throughout editing and QA by reviewing work against client requirements, brand guidelines, and defined acceptance criteria before approval. Maintain consistent, proactive communication with clients regarding project status, required inputs, and delivery timelines, resolving questions and blockers directly and escalating to leadership only when necessary to protect progress or outcomes. Maintain clear, timely communication with internal teams regarding priorities, deadlines, and adjustments required to keep projects on track. Continuously improve and streamline the end-to-end production process as the company scales, strengthening systems, documentation, and accountability to maintain consistent quality and on time delivery at volume.

Requirements:

2+ plus years of project management experience within a creative agency, content production, or social media management environment, managing end-to-end client fulfillment workflows. Proficiency using project management tools such as ClickUp, Asana, Trello, Monday com, or similar systems to track work, enforce timelines, and drive completion. Strong understanding of video production and social media delivery processes, including intake, shoot coordination, editing workflows, QA, and client delivery. Proven ability to lead editors, videographers, and freelancers with clear expectations, firm deadlines, and accountability in fast moving environments. Demonstrated success in fast-growing companies where priorities shift, multiple hats are required, resources are limited, and execution must remain on time and on standard. Advanced organization and deadline management across multiple concurrent projects, with sound judgment and decisive problem solving under pressure. Ability to work remotely with high responsiveness and accountability, including reliable transportation and a valid driver's license, reliable high-speed internet for video meetings and daily operations, and a distraction-free work environment with a professional background for client facing communication.

Job Type:

Full-time.

Compensation:

Base salary is $2,500 per month, with monthly account-based performance bonuses tied to active client retention. Bonus eligibility begins upon hire, with total compensation ranging from $3,000 to $4,500+ per month based on accounts managed.

Location:

United States based, hybrid, with preference for candidates located in Utah.

Job Type: Full-time

Pay: $2,500.00 per month

Application Question(s):

Do you have at least 2 years of project management experience in a creative agency, content production, or social media environment? Have you managed end-to-end client fulfillment workflows (intake ? production ? QA ? delivery)? Are you comfortable owning deadlines, enforcing standards, and holding editors or contractors accountable when work is not meeting expectations? Are you seeking a full-time role (40 hours per week), not part-time or freelance work? Are you currently located in the United States? What state? Are you willing and able to work in a fast-paced environment where priorities can shift and decisions must be made quickly? Which best describes your working style? I take ownership and make decisions to move work forward I prefer to wait for direction before acting Have you previously led or directed editors, videographers, or freelancers (not just coordinated tasks)? Are you comfortable pushing back on clients or internal teams when requirements, timelines, or standards are not being met? Do you have experience reviewing video or social media content against defined QA standards before client delivery? Which project management tools have you used extensively?
Required answers (select at least one):

ClickUp Asana Trello Monday.com This role is not a hands-on editing position. It is focused on execution, accountability, and delivery. Are you comfortable with that? This role requires independent decision-making without step-by-step instructions. Are you comfortable operating this way?
Work Location: In person