Job Description

Job Opportunity: Project Manager

Location:

Missoula, MT

Pay Range:

$60,000 - $70,000 (excluding incentive pay)

About the Role:

We are seeking a highly organized and customer-focused

Project Manager

with a strong background in service-oriented roles that require high-touch customer interactions. The ideal candidate is detail-oriented, proactive, and capable of managing multiple responsibilities in a fast-paced environment.

Experience & Qualifications:

5+ years as a

Project Manager

or similar role Strong customer communication skills Highly organized with keen attention to detail Experience in the

window, door, or construction industry

preferred

Mobile

--able to visit job sites to engage with customers, installers, and suppliers Basic hands-on experience with

drywall patching, caulking, and minor repairs

is a plus

A company truck will be provided, and this position offers a salaried structure with commission potential.

Key Responsibilities:

Project Monitoring:

Oversee project timelines, materials, and labor to ensure all requirements are met.

Customer Communication:

Provide updates, resolve issues, and coordinate scheduling through text, phone, email, and chat.

Technology Utilization:

Master tools such as HubFlo to optimize processes and enhance customer satisfaction.

Customer Follow-Up:

Conduct post-installation check-ins to ensure quality and satisfaction. Address any necessary rework, reorders, or service/warranty needs.

Installer Payments:

Process payments to installers upon project completion.

Site Visits:

Perform on-site visits as needed, including basic service tasks (e.g.,

replacing a sash, minor drywall patching, caulking, and touch-ups

), customer engagement, delivering materials, and installing yard signs.

Supply Management:

Oversee the ordering and inventory of necessary materials such as caulk, foam, and trim.

Warehouse Support:

Assist with warehouse operations, including unloading trailers and organizing supplies.

Must Have:

Driver's license

Able to travel to other states

Must have great organizational and communication skills. Managed a crew before. Construction/window background

Incentive Pay Structure:

To encourage high performance, we offer incentive-based pay focused on key metrics such as:

Securing 5-star customer reviews Maintaining a low rework percentage (Kratos under 30%) Timely scheduling and project completion Upselling opportunities (commission-based)
Incentives are designed for

fast payouts (e.g., weekly)

to keep performance-driven goals top of mind.

If you are a proactive, detail-oriented

Project Manager

with hands-on experience and a passion for delivering exceptional service, we'd love to hear from you!

Apply today!

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance
Work Location: In person